Summary
Overview
Work History
Education
Skills
Certification
lashing tech
Languages
Timeline
Generic

Briana Granados

Phoenix,AZ

Summary

Proactive and customer-focused, excelled as a Drive-Thru Cashier at Canes, enhancing customer satisfaction through exceptional service and problem-solving skills. Mastered multitasking in high-stress environments, demonstrating a blend of excellent communication and organization. Notably increased efficiency, embodying teamwork and empathy, while adhering to stringent cleaning standards. Upbeat Drive-Thru Cashier offers attentive and accommodating order assistance to customers through drive-thru speaker and window to deliver fast, friendly and positive experiences. Assists team members with expediting orders to facilitate smooth, accurate and quick movement of customers through drive-thru. Adheres to all workplace sanitation guidelines.

Overview

1
1
Certification

Work History

Drive-Thru Cashier

Canes
05.2024 - Current
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

High School Diploma -

Tolleson Union High School
Tolleson, AZ
05.2024

Skills

  • Cleaning and sanitation
  • Excellent Communication
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Taking and Preparing Orders
  • Flexible Schedule
  • Patience and Empathy

Certification

  • Licensed (Lash Technician) - This year of 2024

lashing tech

I am currently licensed as a lash tech for classic lashes I am working to get my volume, hybrid, and mega volume certificate. I am home based and enjoy what I do, I normally try to squeeze in my hours with lashing because i currently have a job at canes meaning it does consume my time there for I try to make time for it when ever I'm not working at my current job. 

Languages

Spanish
Professional Working

Timeline

Drive-Thru Cashier

Canes
05.2024 - Current

High School Diploma -

Tolleson Union High School
Briana Granados