Summary
Overview
Work History
Education
Skills
Timeline
Generic
Briana Gray

Briana Gray

Keystone,NE

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills. Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience

Work History

Shift Manager

Pizza Hut
Kimball, NE
07.2020 - 01.2023
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Closed out payroll daily

Med Aid

Kimball County Manor
Kimball, NE
01.2018 - 12.2020
  • Assisted patients with activities of daily living, such as bathing, dressing and grooming.
  • Administered oral medications to patients in accordance with doctor's orders.
  • Monitored patient vital signs such as temperature, pulse rate and blood pressure.
  • Maintained accurate medication records for each patient.
  • Observed patients for adverse reactions to medications or treatments.
  • Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
  • Verified the identity of the patient receiving medication prior to administration.
  • Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
  • Ensured that all controlled substances are appropriately secured at all times according to state regulations.
  • Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
  • Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
  • Adhered strictly to established policies, procedures and protocols related to medication administration.
  • Demonstrated a commitment to customer service by responding promptly and courteously to requests from patients, visitors, physicians and other members of the healthcare team.
  • Provided education on safe medication practices for family members and caregivers of discharged patients.
  • Attended continuing education classes related to medication administration topics.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Monitored vital signs during medication administration to quickly identify complications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.

CNA

Kimball County Manor
Kimball, NE
01.2017 - 12.2020
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Monitored food intake and output as directed by nursing staff.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

Assembly Line Worker

George Risk Ind
Kimball, NE
01.2016 - 01.2017
  • Assembled components of a variety of products, adhering to production specifications.
  • Operated machinery such as drills, saws and presses to assemble parts.
  • Ensured work areas were kept clean and organized at all times.

Education

GED -

Adult Education Center
North Platte, NE
2014

Some College (No Degree) - General Studies

North Platte Community College
North Platte, NE

Skills

  • Inventory Control
  • Staff Development
  • Team Development
  • Equipment Troubleshooting
  • Complex Problem-Solving
  • Compassionate Communication
  • Quality Assurance
  • Case Management
  • Valid [State] Driver's License
  • Compassionate
  • Quick Problem Solver
  • Family Support and Assistance
  • Calm and Level-Headed Under Duress

Timeline

Shift Manager

Pizza Hut
07.2020 - 01.2023

Med Aid

Kimball County Manor
01.2018 - 12.2020

CNA

Kimball County Manor
01.2017 - 12.2020

Assembly Line Worker

George Risk Ind
01.2016 - 01.2017

GED -

Adult Education Center

Some College (No Degree) - General Studies

North Platte Community College
Briana Gray