Detail-oriented healthcare professional with 5+ years of experience in patient intake, scheduling, records management, and customer service. Skilled in insurance verification, confidentiality, and team collaboration. Known for creating a welcoming patient experience and supporting smooth clinic operations.
Work History
Medical Assistant
7 Months
Northwell Health Hospital | 03.2026 - Current
Assisted providers with patient intake, screenings, and routine office exams.
Measured vital signs and documented patient information in electronic health records.
Prepared exam rooms and sanitized instruments for clinical procedures.
Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant/Operating Room Technician
2 Years 5 Months
Spine and Pain Institute | 09.2023 - 02.2026
Collected patient histories, vitals, and medication updates for spine and pain evaluations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Receptionist
2 Years 1 Month
Silver Lake Behavioral Health | 07.2021 - 08.2023
Greeted clients and visitors, maintaining welcoming front-desk experience.
Managed patient check-in, scheduling, and incoming calls with accuracy and professionalism.
Coordinated appointment calendars, confirming visits and reducing scheduling conflicts.
Routed calls and messages to appropriate clinical staff using confidentiality standards.