Briana Houghtling
San Antonio,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
PF Changs Restaurant
01.2022 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
Walmart
05.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Line Worker
Panda Express
04.2021 - 12.2021
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Assembled and installed products on production lines according to established guidelines.
- Worked Drive Thru.
Server
Lubys Inc
10.2018 - 07.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate In Engineering Technology - Engineering
Northern Arizona University
Flagstaff, AZEast Central High School
San Antonio, TX05.2020
Skills
- Exceptional customer service
- Strong work ethic
- Food running
- Menu memorization
- High volume dining
- Works well under pressure
Timeline
Server
PF Changs Restaurant
01.2022 - Current
Sales Associate
Walmart
05.2021 - 12.2021
Line Worker
Panda Express
04.2021 - 12.2021
Server
Lubys Inc
10.2018 - 07.2019
Associate In Engineering Technology - Engineering
Northern Arizona University
East Central High School
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