Briana Kamber
Patterson,CA
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
7
7
years of professional experience
Work History
Dispatcher
First Student Transportation
Newman, CA
02.2023 - Current
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Licensed Manicurist
Self Employed
Patterson, CA
12.2019 - Current
- Responded to customer requests and concerns about gel application and nail art designs.
- Cleaned and sanitized tools and equipment before each client.
- Designed creative nail art designs and patterns.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Streamlined inventory management process for nail care products to reduce wastage and optimize efficiency.
Manicurist and Receptionist
Lavish Nails & Beauty Spa
Modesto, CA
05.2019 - 12.2019
- Reduced appointment no-shows by implementing reminder calls or text messages the day before scheduled appointments.
- Completed consultations with spa guests to determine nail care needs.
- Maintained inventory management systems for efficient ordering of supplies, reducing waste and ensuring availability of necessary tools at all times.
- Boosted salon revenue with upselling of additional services such as gel polish applications and paraffin wax treatments.
- Offered personalized services according to needs and preferences.
- Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.
Cashier & Cook
Pizza Factory
Santa Nella
05.2017 - 11.2017
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
No Degree - Manicurist
California Beauty College
Modesto, CA05.2019
High School Diploma -
California Virtual Academy (CAVA)
Home06.2016
Skills
- Technical aptitude
- Prioritizing calls
- Microsoft Office
- Computer Skills
- Multitasking Abilities
- File Management
- Customer Service
- Telephone Etiquette
Timeline
Dispatcher
First Student Transportation
02.2023 - Current
Licensed Manicurist
Self Employed
12.2019 - Current
Manicurist and Receptionist
Lavish Nails & Beauty Spa
05.2019 - 12.2019
Cashier & Cook
Pizza Factory
05.2017 - 11.2017
No Degree - Manicurist
California Beauty College
High School Diploma -
California Virtual Academy (CAVA)