Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Additional information
Timeline
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Briana Knight

Briana Knight

Palm Coast

Summary

Sales associate with 3 years of experience delivering exceptional customer service and managing diverse sales transactions. Proficient in problem-solving, communication, and inventory management, consistently meeting sales targets and boosting revenue. Enthusiastic about enhancing customer engagement and maintaining a well-organized store environment.

Overview

4
4
years of professional experience

Work History

Cashier

Publix
02.2025 - Current
  • Processed customer transactions accurately and efficiently at a leading grocery store.
  • Maintained cleanliness and organization of the checkout area throughout each shift.
  • Assisted customers with product inquiries and provided exceptional service daily.
  • Handled cash, credit, and debit transactions while ensuring secure payment processing.
  • Collaborated with team members to manage high-volume customer flow during peak hours.
  • Resolved customer complaints promptly to enhance overall shopping experience consistently.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.

Sales associate

Harbor freight
01.2024 - 02.2025

As a Harbor Freight Sales Associate I'm primarily responsible for providing excellent customer service by assisting customers with product selection, processing sales transactions, maintaining a clean and organized store environment, and ensuring a positive shopping experience, all while demonstrating strong product knowledge and actively promoting company programs; My duties may also include stocking merchandise and cross-training in other store operations.

I worked for this company for a year and two months, eventually deciding to quit for a better job opportunity.

Seasonal employee

Micheals
11.2023 - 12.2023

A Michaels seasonal job description typically involves providing friendly customer service, assisting shoppers in finding products, completing truck unloading and merchandise stocking duties, maintaining store recovery standards, and engaging customers about store programs, all while primarily focusing on peak shopping periods like holidays, requiring flexibility in scheduling and the ability to work in a fast-paced environment; tasks may include helping with Buy Online Pickup In Store (BOPIS) and other omni-channel processes.

Guest advocate

Target
03.2023 - 09.2023
  • Scanned and bagged items, ensuring food safety and compliance with standards, enhancing efficiency.
  • Minimized guest wait times while maintaining service accuracy, improving customer experience.
  • Informed guests about brand launches, store activities, and events, boosting engagement.
  • Implemented initiatives to increase customer satisfaction and loyalty, driving repeat business.

Online grocery pickup associate

Walmart
05.2021 - 09.2022
  • Processed customer orders with precision, ensuring satisfaction through clear communication.
  • Located, prepared, and packaged merchandise, consistently meeting customer expectations.
  • Advised customers on product substitutions, enhancing their shopping experience.
  • Followed up on out-of-stock items, maintaining high satisfaction levels.

Education

High School Diploma -

Matanzas High School
Palm Coast, FL
05.2022

Skills

  • Order Fulfillment
  • Customer Service
  • Inventory Management
  • Guest Service
  • Online Order Fulfillment
  • Merchandise Packaging
  • Scanning and Bagging
  • Customer Satisfaction
  • Guest Interaction
  • Problem Solving
  • Teamwork
  • Communication
  • Organizational Skills
  • Sales
  • Public Speaking
  • Time Management
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills

Hobbies and Interests

I love animals, and music so so much, music is one the most important things to me. I also enjoy nature and being outside, I don't get out much so when I do, I appreciate every moment of it.

Additional information

  • Dream aspirations
  • My dream is to go to school for animal medicine, or have the chance to volunteer in a field where I can help animals in need.

Timeline

Cashier

Publix
02.2025 - Current

Sales associate

Harbor freight
01.2024 - 02.2025

Seasonal employee

Micheals
11.2023 - 12.2023

Guest advocate

Target
03.2023 - 09.2023

Online grocery pickup associate

Walmart
05.2021 - 09.2022

High School Diploma -

Matanzas High School