Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Lazaro-Rivera

Atoka,OK

Summary

I consider myself hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. I have been successful at handling tables of all sizes with accuracy and impeccable service skills which helped improve my multitasking skills. I strive to meet customer needs, drive satisfaction and promote long-term loyalty.

I’ve been a server in the restaurant industry for many years now looking to start a career that I can grow in with a passion and positive attitude.

Overview

8
8
years of professional experience

Work History

Salt and Stone Server

Choctaw Casino & Resort - Durant
Durant, OK
09.2022 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Upheld high standards of sanitation in accordance with health department regulations.

Server

Greenhouse Restaurant & Bar
Denton, TX
05.2020 - 07.2022
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Server

Loco Cafe
Denton, TX
08.2019 - 05.2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.

Caregiver

Buffalo Creek Assisted Living
Waxahachie, TX
07.2017 - 03.2019
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Followed care plan and directions to administer medications.

Office Assistant

Waxahachie Independent School District
WAXAHACHIE, TX
08.2016 - 05.2017
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.

Education

Associate of Science - Human Development And Family Studies

University of North Texas
Denton, TX
05-2020

Associate of Science - General Studies

Navarro College
Corsicana, TX
05-2019

High School Diploma -

Waxahachie High School
Waxahachie, TX
05-2017

Skills

  • Guest Engagement
  • Safe Food Handling
  • Regulatory Compliance
  • Service Prioritization
  • Menu Memorization
  • Effective Customer Upselling
  • Exceptional Customer Service
  • POS Operation
  • Positive and Professional
  • Strong Work Ethic
  • Sales Expertise
  • Bilingual
  • Business Development
  • Inventory Control
  • Reading Comprehension Skills
  • Relationship Building
  • Time Management
  • Policy and Procedure Adherence
  • Goal-Oriented
  • Problem-Solving
  • Listening Skills
  • Verbal/Written Communication
  • Teamwork and Collaboration
  • Multi-Tasking Strength
  • Dispute Mediation
  • Reliable and Punctual
  • Professional Demeanor
  • Outgoing Personality

Timeline

Salt and Stone Server

Choctaw Casino & Resort - Durant
09.2022 - Current

Server

Greenhouse Restaurant & Bar
05.2020 - 07.2022

Server

Loco Cafe
08.2019 - 05.2020

Caregiver

Buffalo Creek Assisted Living
07.2017 - 03.2019

Office Assistant

Waxahachie Independent School District
08.2016 - 05.2017

Associate of Science - Human Development And Family Studies

University of North Texas

Associate of Science - General Studies

Navarro College

High School Diploma -

Waxahachie High School

Similar Profiles

CREATE PROFILE
Briana Lazaro-Rivera