Hi, I’m
Briana Leach
Texas City,TX
Summary
Diligent Administrative Clerk seeking new opportunities. Proficient in managing office tasks, coordinating schedules, and supporting team operations. Demonstrated ability to handle multiple responsibilities with efficiency and accuracy.
Overview
16
years of professional experience
Work History
PPG Paints
Administrative Clerk
12.2022 - Current
Job overview
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Tune-Up the Manly Salon
Barber
02.2020 - 02.2022
Job overview
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
Allied Universal Security Services
Security Officer
06.2021 - 08.2021
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Great Clips
Assistant Manager
01.2019 - 01.2020
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
SportClips Haircuts
Barber
10.2016 - 09.2017
Job overview
- Maintained regular client list and successfully handled walk-in customers.
- Kept detailed records of customer information and services provided to increase return customers by [Number].
- Offered clients variety of facial shaving services using both modern and traditional techniques.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
SportClips Haircuts
Barber
10.2015 - 09.2016
Job overview
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Mainland Christian Academy
Daycare Teacher
08.2012 - 09.2015
Job overview
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
TGF Hair Salon
Cosmetologist
04.2011 - 08.2012
Job overview
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Cinemark
Theatre Usher
09.2008 - 04.2011
Job overview
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
Education
La Marque High School, Texas City, TX
High School Diploma
06-2010
University Overview
- Honoree of Texas Scholar
- Honor Roll 2006-2010
- 3.2 GPA
- Ranked in Top 20% of class
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Microsoft Office Suite
- Customer service
Timeline
Administrative Clerk
PPG Paints
12.2022 - Current
Security Officer
Allied Universal Security Services
06.2021 - 08.2021
Barber
Tune-Up the Manly Salon
02.2020 - 02.2022
Assistant Manager
Great Clips
01.2019 - 01.2020
Barber
SportClips Haircuts
10.2016 - 09.2017
Barber
SportClips Haircuts
10.2015 - 09.2016
Daycare Teacher
Mainland Christian Academy
08.2012 - 09.2015
Cosmetologist
TGF Hair Salon
04.2011 - 08.2012
Theatre Usher
Cinemark
09.2008 - 04.2011
La Marque High School
High School Diploma
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