Healthcare leader and care coordinator with a strong background in clinical operations and team supervision. Adept at managing patient flow, training staff, and maintaining clinical standards, fostering a collaborative environment that prioritizes efficiency and high-quality patient services across diverse healthcare settings.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Office Lead
Integrity Urgent Care
Cleburne, TX
09.2025 - Current
Lead daily clinic operations including staffing, workflow coordination, and patient support
Coordinate patient check-in and front-office activities to streamline patient flow and improve service delivery.
Conduct interviews and facilitated selection and onboarding process for prospective employees to enhance team capacity.
Manage clinical and office inventory to maintain appropriate supply levels.
Assist providers with clinical procedures and patient care.
Perform chart audits to support accurate documentation and clinical compliance.
Support occupational health services including DOT physicals, drug screening and breath alcohol testing
Establish relationships with employers to promote and expand occupational health services.
Senior Medical Assistant
Orlando Health Gastroenterology
Orlando, FL
04.2025 - 08.2025
Obtained patient vital signs and performed clinical triage.
Collected and documented patient medical histories before appointments.
Assisted providers during procedures and examinations.
Prepared, sanitized, and maintained examination rooms to meet clinical standards, ensuring a safe and efficient environment for patient care.
Organized and managed provider documentation and records for new patients, streamlining patient intake process.
Trained new employees on electronic medical record (EMR) systems, enhancing onboarding process and ensuring competency in clinical workflows.
District Service Manager
Affinity Waste Solutions
Volusia County, FL
09.2022 - 05.2025
Supervised employees across multiple properties, ensuring compliance with safety and operational standards.
Managed employee scheduling and entered payroll information.
Interviewed prospective staff, trained and onboarded new hires.
Provided support to clients on company websites, applications, and service-related needs, enhancing user experience.
Collected, audited, and distributed equipment across assigned properties.
Maintained and updated client and property information.
Coordinated setup and maintenance support for new properties entering service.
Collaborated with leadership to improve employee training, client support, and daily operations.
Certified Medical Assistant
PrimeCare Urgent Care
Daytona Beach, FL
10.2023 - 06.2024
Collected and documented patient vital signs and health histories.
Prepared examination and procedure rooms and assisted providers with procedures.
Collected specimens through venipuncture, urine collection, and other ordered testing.
Cleaned and maintained clinical instruments and patient-care areas.
Monitored inventory levels and maintained stocked examination and procedure rooms.
Updated new and existing patient information in clinical systems.
Team Lead/Certified Clinical Medical Assistant
Integrity Urgent Care
Copperas Cove, TX
12.2019 - 09.2022
Supported daily clinical operations while serving in a team leadership capacity.
Obtained and documented patient vital signs, chief complaints, and medical histories.
Trained new team members on protocols and best practices in urgent care.
Addressed patient concerns promptly, contributing to high satisfaction levels.
Assisted patients with scheduling and general insurance-related questions within scope.
Implemented quality control measures for patient documentation accuracy.
Managed clinical supply inventory and verified incoming supplies.
Performed phlebotomy and collected urine specimens for laboratory testing.
Sorted and organized incoming test results for timely review by physicians. and routed documentation to physicians.
Monitored medication samples for inventory levels and expiration dates.
Daycare Worker
The Field House Gym
Harker Heights, TX
09.2020 - 08.2022
Supervised and engaged with clients' children in childcare area, fostering a safe and nurturing environment.
Maintained clean and sanitized environment, ensuring safety and health standards for all children.
Operated cash register and processed transactions efficiently while restocking vending machines to ensure availability.
Certified Medical Assistant
Baylor Scott & White Health
Harker Heights, TX
08.2015 - 06.2019
Administered medications and injections according to provider orders.
Obtained and documented patient vital signs and medical histories.
Assisted providers with gynecological and clinical procedures, ensuring patient comfort and safety.
Prepared patients and examination rooms for procedures.
Provided clinical support across multiple clinics.
Communicated provider instructions and assisted patients with mobility needs, enhancing patient understanding and support.
Skills
Care Coordination
Staff Supervision
EMR Documentation
Chart Auditing
Clinical Procedures
Supply Chain Coordination
Training & onboarding
Talent Acquisition
Scheduling & Payroll
Team Coordination
Patient and Family Advocacy
Operational oversight
Client relations
Remote office support
Relationship building
Intake & Triage
Certification
Certified Clinical Medical Assistant (CCMA), N2X5P2P5