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Licensed Inside Sales professional with over a decade of remote customer service and sales experience across automotive, financial, and outreach sectors. Proven success in meeting quotas, handling high call volumes, and using CRM tools like Salesforce and Zendesk to drive customer satisfaction. Skilled in relationship-building, needs-based selling, objection handling, and documentation accuracy. Seeking to bring sales expertise and service excellence to a dynamic remote inside sales team.

Dynamic customer service professional with extensive experience at AT&T Mobility, excelling in high-volume environments. Proven track record in team management and training, enhancing performance and customer satisfaction. Skilled in technical support and call center operations, life insurance experience, certified nurse aid experience with a strong foundation in medical terminology and HIPAA compliance. Committed to delivering exceptional service and results.

Senior customers service with history of building customer satisfaction and loyalty by delivering top-notch support and service. Talented in troubleshooting problems with excellent analytical and critical thinking skills. Team player offering 7+ years in electronic-sales environments. Highly proficient Senior Customer Service Representative with demonstrated customer service orientation and interpersonal and communication skills to effectively handle multiple tasks in fast-paced environment. Quality-focused producer consistently meets team and department production targets by delivering strong output to achieve metrics. Mentors new hires and existing staff in call handling best practices to promote accurate and consistent call responses.

Dedicated and customer-focused professional with 2 years of experience in delivering exceptional service and support to diverse clientele. Proven track record of exceeding customer expectations through active listening, problem-solving, and effective communication. Skilled in managing high-volume inbound inquiries, resolving customer issues, and building positive relationships. Adept at utilizing CRM systems and maintaining accurate records. Strong team player with a collaborative mindset and a passion for delivering excellent customer experiences. Seeking to leverage my customer service expertise to contribute to the success and growth of a dynamic organization.

Briana McClain

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Customer Experience Associate | Mentor

Customer Service Bank Teller

Customer Experience Specialist | Mentor

Customer Service Technical Advisor

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Medical Billing & Coding

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Customer Experience Associate | Mentor

Customer Service Bank Teller

Customer Experience Specialist | Mentor

Customer Service Technical Advisor

Medical Billing & Coding

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