Briana McDowell

• Handling Inquiries and Complaints

• Providing Product/Service Information

• Troubleshooting and Problem-Solving

• Payment Arrangements

• Payment Extension

• Provided guidance on the proper use of personal protective equipment for employees.
• Performed regular facility walkthroughs to assess conditions which may affect employee health or safety.
• Supervised safe handling, storage and disposal of hazardous materials.

Third party administrator for out of the country Insurance providers

Halleche

Ea Spain , Africa,

Aetna Global

• coordinate appointments

• Verify eligibility and benefits with providers and members

• Requesting for approval of surgery’s and procedures if over 10,000

• Provide providers with authorization status of procedures and surgeries

• Provide providers with verification of benefits and letter of guarantees

• Claim status to providers only