BRIANA MILLER
Bessemer,AL
Summary
Proven Medical Assistant with a track record of enhancing patient care at Cahaba Medical Care. Skilled in customer service and detailed-oriented tasks, adept at improving patient flow and maintaining meticulous medical records. Demonstrates exceptional communication and quick problem-solving abilities, contributing to team success and operational efficiency.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Cahaba Medical Care
Bessemer, Al
07.2023 - 09.2024
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Administered medications under physician's supervision.
Front Desk Assistant
The Foundry Dental Center
Bessemer, AL
02.2020 - 11.2022
- Welcomed large volume of guests and improved overall customer service.
- Maintained the cleanliness of the front desk area throughout the shift, and stocked supplies as necessary.
- Responded promptly to emails from guests concerning their stay, appointments, and payments.
- Verified customer credit to establish payment method for accommodations.
Patient Care Tech
UAB Medical West
Bessemer, Al
02.2017 - 01.2020
- Checking patients in and out, collecting payments, making appointment verification calls, responding to patient emails and calls, and scheduling patient appointments.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Education
ASSOCIATE - Health & Human Services
Ultimate Medical Academy
02-2026
Skills
- Customer service
- Team player
- Detailed oriented
- Bookkeeping
- Exceptional communication
- Quick problem solver
Timeline
Medical Assistant
Cahaba Medical Care
07.2023 - 09.2024
Front Desk Assistant
The Foundry Dental Center
02.2020 - 11.2022
Patient Care Tech
UAB Medical West
02.2017 - 01.2020
ASSOCIATE - Health & Human Services
Ultimate Medical Academy
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