Briana Orellana
South Gate,USA
Summary
Motivated and detail-oriented dental assistant seeking to begin a career in dentistry. Strong interest in patient care, infection control, and clinical support. Eager to learn, contribute to a team environment, and provide a positive experience for patients.
Overview
4
4
years of professional experience
Work History
Loyalty Concierge
Mckenna Motor Group
Norwalk, California
03.2025 - 11.2025
- Managed reservations and coordinated guest services effectively.
- Welcomed and addressed customer inquiries to enhance satisfaction.
- Facilitated communication between departments and customers for seamless service.
- Educated customers on vehicle offerings and dealership services to support informed decisions.
- Organized special events and promotions to enhance customer experience.
- Directed incoming calls and messages to appropriate staff or residents.
- Updated and maintained knowledge of inventory and pricing to ensure accurate customer assistance.
Sales Consultant
New Century Mazda
Alhambra, USA
07.2023 - 07.2024
- Conducted vehicle demonstrations to showcase features and benefits to potential buyers.
- Guided customers in selecting vehicles tailored to preferences and needs, enhancing satisfaction.
- Cultivated strong client relationships through proactive communication and timely follow-up.
- Addressed customer inquiries and concerns promptly, contributing to overall positive experiences.
- Collaborated with finance department to facilitate customer financing options smoothly.
- Managed inventory levels and coordinated with the sales team for optimal stock availability.
- Utilized dealership software to track sales leads and customer interactions efficiently.
- Participated in training sessions to stay updated on product knowledge and sales techniques.
Caregiver/Personal Assistant
Living Well Homecare
Cerritos, USA
09.2022 - 04.2023
- Assisted clients in daily living activities, enhancing their independence and quality of life.
- Monitored client health and documented changes for care team review.
- Provided companionship and emotional support to enhance client well-being.
- Maintained clean, safe environments for clients, promoting health and well-being.
- Communicated with families about client care and progress, ensuring transparency and support.
- Collaborated with healthcare professionals to implement care plans.
Sales Associate
Tommy Hilfiger, a PVH Company
Commerce, USA
01.2022 - 03.2022
- Guided customers in product selection to enhance satisfaction and loyalty.
- Worked with team members to meet sales targets and elevate overall customer experience.
- Informed customers about promotions and loyalty programs to maximize engagement and participation.
- Processed transactions efficiently using the POS system.
- Maintained visual merchandising standards to enhance store presentation.
- Organized stockroom and ensured product availability on the sales floor.
Education
High school diploma -
Legacy High School Complex
South Gate, CA06-2021
Skills
- Patient Engagement
- Patient assistance
- Organizational Skills
- Computer skills
- Infection control
- Taking X-rays
- Professionalism and etiquette
Languages
English
Spanish
Timeline
Loyalty Concierge
Mckenna Motor Group
03.2025 - 11.2025
Sales Consultant
New Century Mazda
07.2023 - 07.2024
Caregiver/Personal Assistant
Living Well Homecare
09.2022 - 04.2023
Sales Associate
Tommy Hilfiger, a PVH Company
01.2022 - 03.2022
High school diploma -
Legacy High School Complex