Briana Ortiz
Salinas
Summary
Dedicated professional with a proven track record in coordinating engaging programs and providing exceptional resident support. Known for strong problem-solving skills and the ability to facilitate effective communication among residents, families, and staff.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Activities Coordinator
Valley Heights Senior Community
Watsonville, CA
08.2023 - Current
- Designed engaging recreational programs tailored to residents' interests and abilities.
- Coordinated transportation logistics for community outings, ensuring safety and accessibility.
- Facilitated communication between residents, families, and staff to enhance community involvement.
- Implemented feedback systems to evaluate and improve activity offerings based on resident preferences.
Front Desk Receptionist
Motel 6 Hotel
Salinas, CA
03.2021 - 04.2022
- Greeted and checked in guests, ensuring a welcoming and efficient arrival experience.
- Managed a multi-line phone system, directing calls to appropriate departments effectively.
- Processed reservations and cancellations using property management software accurately.
- Assisted guests with inquiries, providing information on hotel amenities and local attractions.
Caregiver
Halo Specialized Home Care
Monterey, CA
09.2012 - 01.2021
- Provided personalized care and support to clients, enhancing daily living activities.
- Assisted with medication management, ensuring compliance with prescribed treatment plans.
- Developed strong relationships with clients and families, fostering trust and communication.
- Collaborated with healthcare professionals to develop individualized care plans for clients.
Education
High School Diploma -
North Salinas High School
Salinas, CASkills
- Senior activities planning
- Calendar management
- Arts and crafts instruction
- Resident support
Certification
- CPR Certified in both Adults and Children
Timeline
Activities Coordinator
Valley Heights Senior Community
08.2023 - Current
Front Desk Receptionist
Motel 6 Hotel
03.2021 - 04.2022
Caregiver
Halo Specialized Home Care
09.2012 - 01.2021
High School Diploma -
North Salinas High School