Briana Ramirez-Martinez
Henderson,NV
Summary
Motivated professional with a strong sense of responsibility and a commitment to caring for others. Proven ability to manage tasks efficiently while maintaining high standards of service. Demonstrated success in fostering positive relationships and supporting team objectives. Adept at problem-solving and adapting to changing environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Las Vegas Foot And Ankle Center
Henderson, NV
08.2023 - 08.2025
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
- Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.
Dental Assistant/Receptionist
JW Dental
Henderson, NV
08.2022 - 10.2022
- Performed dental assisting tasks to support clinical procedures and enhance patient care.
- Managed receptionist duties, including patient check-in and check-out processes.
- Conducted insurance verifications to ensure coverage for dental treatments.
- Received payments for treatment services to maintain accurate financial records.
Assistant Teacher Volunteer
SLAM Academy
Henderson, NV
12.2021 - 06.2022
- Assisted students in Kindergarten classroom with daily activities including math, reading, and writing.
Office Receptionist
Las Vegas Motor Cars
Las Vegas, NV
04.2021 - 09.2021
- Achieved high levels of customer satisfaction through dedicated service.
- Responded to phone calls, resolving issues efficiently.
- Facilitated communication by providing interpretation services.
- Administered billing operations to maintain financial integrity.
Education
High school diploma -
Green Valley High School
Henderson, NV05.2022
Skills
- Front desk operations
- Childcare expertise
- Effective time management
- Office administration
- Bilingual proficiency (Spanish and English)
- Medical terminology knowledge
- Interpretation and writing skills
Certification
CTE Certification in Teaching, 2019-08-01, 2022-05-01
Awards
Nevada Seal Of Biliteracy, 2022-05-01, Proven to read, write, speak, and understand Spanish.
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
Las Vegas Foot And Ankle Center
08.2023 - 08.2025
Dental Assistant/Receptionist
JW Dental
08.2022 - 10.2022
Assistant Teacher Volunteer
SLAM Academy
12.2021 - 06.2022
Office Receptionist
Las Vegas Motor Cars
04.2021 - 09.2021
High school diploma -
Green Valley High School