Briana Santiago
Hoboken
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethics to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
2025
2025
years of professional experience
2
2
Certifications
Work History
Host
Urban CoalHouse
3 2024 - 9 2024
- Demonstrating excellent multitasking abilities while organizing reservation, conducting table visits, and answering phones simultaneously
- Conversed with members and guests in an outgoing and friendly manner
- Demonstrating strong problem-solving skills while managing sweating arrangements and resolving guest complaints
Mailhandler
USPS
10.2023 - 03.2024
- Sorted mail by placing it in bins and stacking on pallets
- Reported any damages or suspicious parcels to supervisors immediately
- Prepared mail for delivery using scanners, handheld printers, and packing materials
- Completed sorting and delivery of mail to multiple locations in a timely manner
Sales and Marketing Representative
Verizon
07.2022 - 08.2023
- Developed relationships with clients through exceptional communication skills, leading to increased sales opportunities
- Analyzed customer feedback and identified areas of improvement to enhance customer satisfaction
- Used knowledge of company products and services to recommend solutions to customers
- Trained new employees on company policies and strong sales techniques
Cashier
Chuck E. Cheese
06.2020 - 07.2022
- Operated a cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
Education
High School Diploma -
NJCU
07.2024 - 10.2024
Skills
Effective time management
Active listening
Telephone reception
Adaptability
Customer service
Certification
[First Aid/CPR/AED Certification], [American Red Cross]
Timeline
[First Aid/CPR/AED Certification], [American Red Cross]
07-2024
Food Handler Certification
07-2024
High School Diploma -
NJCU
07.2024 - 10.2024
Mailhandler
USPS
10.2023 - 03.2024
Sales and Marketing Representative
Verizon
07.2022 - 08.2023
Cashier
Chuck E. Cheese
06.2020 - 07.2022
Host
Urban CoalHouse
3 2024 - 9 2024
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