Briana Serrano
New York,NY
Summary
Experienced in retail sales with a strong foundation and knowledge. Proven ability to foster customer engagement and drive revenue through personalized service. Demonstrated expertise in product merchandising and inventory management for efficient operations.
Overview
11
11
years of professional experience
Work History
Owner and Operator
Independent online merchant
01.2022 - Current
- Selling, trading, and collecting vintage ephemera
Cartoonist/Graphic Designer
Freelance
01.2014 - Current
- Sequential artist and character designer/concept artist commissioned for various creative projects
Concession Manager
The Secret Theatre
01.2023 - 01.2024
- Responsible for the day-to-day operations of a concession stand or area, including food preparation, customer service, and staff management
Interning Property Manager and Receptionist
Widlanski Corp.
01.2019 - 01.2021
- Overseeing relations between tenants and building owners, assigning workers, and setting appointments for superintendents along the upper west side
Manager
John's Meatball Stand
01.2015 - 01.2017
- Company Overview: [temporary business]
- Managed the handling and serving of multiple Italian dishes while simultaneously cleaning workstations and overseeing the register
- [temporary business]
Education
Cartooning 1 Certificate of Completion - Narrative Art
The Kubert School
Dover, New Jersey05.2020
High School Diploma -
High School of Art & Design
Manhattan, NY06-2019
Skills
Fluent in Spanish
Fluent in English
Sales management
Physical labor
Small business operations
Negotiation
Verbal and written communication
Client service
Marketing
Timeline
Concession Manager
The Secret Theatre
01.2023 - 01.2024
Owner and Operator
Independent online merchant
01.2022 - Current
Interning Property Manager and Receptionist
Widlanski Corp.
01.2019 - 01.2021
Manager
John's Meatball Stand
01.2015 - 01.2017
Cartoonist/Graphic Designer
Freelance
01.2014 - Current
Cartooning 1 Certificate of Completion - Narrative Art
The Kubert School
High School Diploma -
High School of Art & Design
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