Briana Smith
Grand Prairie,TX
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Conam Management
Grand Prairie, TX
03.2025 - 11.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coordinated maintenance team schedules, optimizing workflow and minimizing downtime for tenant services.
- Facilitated smooth move-in and move-out processes for tenants, ensuring minimal disruptions to daily operations.
- Assisted with the preparation of legal documentation for lease agreements, eviction notices and other relevant forms in accordance with property management policies.
- Provided exceptional customer service to current and prospective tenants by answering inquiries promptly and accurately.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Streamlined leasing processes by preparing documentation and conducting tenant screenings.
Property Manager
Asset Living
Fort Worth, TX
09.2024 - 02.2025
- Led a team of property staff, providing training and mentorship to improve performance and service delivery.
- Analyzed market trends to adjust rental rates, maximizing revenue while remaining competitive in the market.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
Property Manager
Huff Management
Tallulah, LA
06.2020 - 07.2024
- Oversaw daily operations of multiple residential properties, ensuring high occupancy and tenant satisfaction.
- Managed vendor relationships, negotiating contracts for maintenance and service improvements.
- Conducted regular property inspections to ensure compliance with safety regulations and maintenance standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Kept properties in compliance with local, state, and federal regulations.
Sales/Customer Service
Atrium Windows and Doors
Dallas, TX
01.2019 - 12.2020
- Answered incoming and outgoing calls in a call center environment.
- Scheduled appointments for technicians to service or replace windows and glass.
- Coordinated with builders and homeowners to gather accurate measurements for orders.
- Filed and maintained organized paperwork for service requests.
- Provided excellent customer service, resolving client concerns efficiently and effectively.
- Supported sales efforts by providing pre-sales assistance and post-sales follow-up as needed.
Manager
M and T Property
Delhi, LA
10.2018 - 12.2019
- Oversaw property maintenance and repairs, ensuring high-quality living standards for residents.
- Managed tenant relations, addressing concerns promptly to enhance community satisfaction.
- Coordinated lease agreements and renewals, ensuring compliance with local regulations and policies.
- Reduced delinquencies by implementing effective rent-collection strategies and working closely with tenants experiencing financial difficulties.
- Ensured compliance with all federal, state, and local housing regulations for a legally compliant property management operation.
- Collaborated with local authorities to address neighborhood concerns and uphold positive relations between the property management team and surrounding community members.
- Generated revenue growth by marketing available properties effectively and securing new tenants quickly.
Sales Associate
Target
Grapevine, TX
06.2017 - 09.2018
- Counted and balanced money from each department and register in the cash office.
- Prepared money bags for the next day for each department and register.
- Stocked freight, zoned sales floor areas, and assisted guests as needed.
- Maintained a clean and organized working and shopping environment.
Education
Upper secondary education diploma -
Madison High School
Tallulah, LASkills
- Yardi
- Decision-making
- Section 8
- OneSite
- Fair Housing regulations
- Property leasing
- Multifamily properties
- Customer service
- Property management
- Assistant Manager Experience
- Team leadership
- Problem-solving
Certification
- Certified Apartment Manager Present
- Certified Property Manager Present
- Driver's License Present
Languages
English
Timeline
Assistant Manager
Conam Management
03.2025 - 11.2025
Property Manager
Asset Living
09.2024 - 02.2025
Property Manager
Huff Management
06.2020 - 07.2024
Sales/Customer Service
Atrium Windows and Doors
01.2019 - 12.2020
Manager
M and T Property
10.2018 - 12.2019
Sales Associate
Target
06.2017 - 09.2018
Upper secondary education diploma -
Madison High School