BRIANA STOVER
Tuscumbia,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level paralegal position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Presidential Liasion
Automation Personnel Services
Huntsville, AL
08.2023 - 02.2024
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Trained team personnel on liaison activities and protocols, mentoring and coaching to improve skills.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Customer Account Executive
AT&T
Huntsville, AL
10.2018 - 04.2021
- Evaluated customers' potential needs to make appropriate recommendations.
- Used Microsoft Office and Adobe to keep accurate records pertaining to inventory and account notes.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Consistently met or exceeded sales targets through effective account management techniques.
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
Consumer Finance
BBVA Compass Bank
Decatur, AL
01.2016 - 09.2018
- Streamlined loan processing for faster approvals, resulting in enhanced customer experience.
- Developed strong relationships with clients by consistently delivering exceptional customer service and some financial advice.
- Negotiated favorable terms on behalf of clients during debt restructuring discussions, ultimately reducing their monthly payments.
- Identified potential fraud risks by conducting thorough investigations into suspicious account activity.
- Evaluated creditworthiness of applicants by thoroughly analyzing financial documents and credit history reports.
Education
Paralegal Studies
Kieser University
Fort Lauderdale, FL09.2025
Paralegal
Paralegal Charm School
Atlanta, GA05.2024
Skills
- Legal Research
- Case Management
- Client Communication
- Litigation Support
- Notary Public
- Administrative Support
- Interviewing witnesses
- Legal jargon knowledge
- Attention to Detail
- Legal Document Preparation
- Appointment Scheduling
- File Organization
Timeline
Presidential Liasion
Automation Personnel Services
08.2023 - 02.2024
Customer Account Executive
AT&T
10.2018 - 04.2021
Consumer Finance
BBVA Compass Bank
01.2016 - 09.2018
Paralegal Studies
Kieser University
Paralegal
Paralegal Charm School