Briana Torres
Bay Shore,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
A capable worker passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in the service industry establishments.
Overview
4
4
years of professional experience
Work History
Sever/Main Bartender
TGI Fridays
05.2020 - 01.2024
- Enhanced customer experience by promptly preparing and serving high-quality beverages according to guests'' preferences.
- Maintained a clean and organized bar area, adhering to health and safety standards to ensure guest wellbeing.
- Kept bar presentable and well-stocked to meet customer needs.
Sales Associate
Aerie By American Eagle
07.2022 - 09.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Arts - Business Administration
Suffolk County Community College
Selden, NYHigh School Diploma -
Brentwood High School
Brentwood, NY06.2022
Skills
- Foreign Language Skills
- Cash Handling
- Team Leadership
- Time Management
- Customer Service
- Cleanliness Standards
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Aerie By American Eagle
07.2022 - 09.2022
Sever/Main Bartender
TGI Fridays
05.2020 - 01.2024
Associate of Arts - Business Administration
Suffolk County Community College
High School Diploma -
Brentwood High School
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