Briana White
Charlotte,NC
Summary
Dedicated Social Worker who is well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Children's Homes Of Iredell County
06.2023 - Current
- Demonstrated empathy and understanding while addressing diverse cultural, social, emotional, or intellectual needs of each patient.
- Utilized active listening skills in order to understand each patient's unique needs, preferences, and goals for their care plan execution.
- Delivered exceptional service by prioritizing 15 patients safety while maintaining confidentiality according to HIPAA guidelines.
- Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
Guest Relations Associate
Atrium Healthcare
01.2020 - 10.2022
- Trained new Guest Relations Associates, promoting consistent standard of excellence within team.
- Participated in regular meetings with department heads to provide updates on guest relations efforts and discuss areas for potential improvement.
- Maintained accurate records of guest preferences, enabling tailored experiences during subsequent visits.
- Exceeded guest expectations by proactively anticipating needs and offering personalized solutions, creating memorable experiences that encourage repeat visits.
Security Officer
Allied Universal Security Services
01.2017 - 05.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
Master of Science - Social Work
Johnson C Smith University
Charlotte, NC05.2024
Bachelor of Science - Criminal Justice
North Carolina Central University
Durham, NC05.2014
Skills
- Documentation And Reporting
- Decision-Making
- Conflict Resolution
- Client Advocacy
- Case Needs Assessment
- Written and verbal communication
Certification
- CNP - Certified Notary Public
Timeline
Direct Care Worker
Children's Homes Of Iredell County
06.2023 - Current
Guest Relations Associate
Atrium Healthcare
01.2020 - 10.2022
Security Officer
Allied Universal Security Services
01.2017 - 05.2020
Master of Science - Social Work
Johnson C Smith University
Bachelor of Science - Criminal Justice
North Carolina Central University
- CNP - Certified Notary Public
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