DESTINY WYNN-BERRY
Detroit,MI
Summary
Executed payment processing and merchandising strategies while delivering exceptional customer service in fast-paced retail environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Integrated Living
Sterling Heights, MI
06.2025 - Current
- Provided personalized support to clients, enhancing daily living skills and promoting independence.
- Assisted in implementing care plans tailored to individual client needs, ensuring consistent service delivery.
- Trained and mentored new staff on operational procedures and client care best practices.
- Collaborated with healthcare professionals to monitor client progress and adjust care strategies as necessary.
Overnight Remodel Associate
Walmart
Sterling Heights, MI
10.2024 - 03.2025
- Led overnight store remodels to enhance product placement and customer accessibility.
- Trained and mentored new associates on safe practices and efficient workflow techniques.
- Collaborated with management to improve inventory organization and presentation standards.
- Conducted thorough inspections of merchandise displays to ensure compliance with company guidelines.
- Participated in ongoing training opportunities provided by the company, refining skills necessary for successful execution of future remodeling projects.
- Collaborated with team members to complete overnight remodeling assignments, resulting in a well-organized store layout.
- Supported efficient store operations by effectively managing time and prioritizing tasks during overnight shifts.
Shift Assistance
Impact Logistics
06.2019 - 10.2021
- Check vehicle before and after each shift to ensure no damages are on the vehicle, clean and sanitize vehicle after use.
- Load and unload merchandise efficiently to meet demanding route targets.
- Deliver goods and services to customers in a timely manner in excellent condition. Interact with customers pleasantly to give excellent delivery experience.
Cashier/Stocker
Dollar Tree
11.2015 - 11.2019
- Help customers find specific products, answer questions and offer advice. Drove sales and add-on purchases by promoting a specific item options to customer.
- Work closely with front-end staff to assist with customer. Help increase sales by 6%. Trained new team members.
Cashier
Dicks Sporting Goods
05.2017 - 08.2017
- Increased sales by 10% by suggesting a specific product to customers.
- Maintain highly productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Help customers update account/ sign up for new services and take advantage of special offers
Education
Bachelor of Engineering Technology - Mechanical Engineering Technology
Central Michigan University
Mount Pleasant, MI01.2021
Associates of Science - Engineering Technology
Oakland Community College
Farmington Hills, MI01.2021
High School Diploma -
Benjamin Carson School of Science and Medicine
Detroit, MI06.2015
Skills
Processed customer payments and maintained cash drawer accuracy while providing exceptional service during transactions
Monitored and reconciled cash drawer transactions to identify discrepancies and uphold operational standards
Orchestrated initial customer engagement to establish rapport and ensure satisfaction
Achieved high accuracy in coin counting, leading to improved financial reporting Enhanced operational efficiency through effective coordination of coin management activities Drove process improvements that resulted in streamlined cash handling procedures
Implemented systematic checks for identity verification to maintain integrity and trust in customer interactions
Facilitated staff mentoring programs that resulted in improved employee satisfaction and retention Developed tailored mentoring plans that addressed individual needs and career aspirations Promoted a culture of continuous learning and development within the organization
Achieved timely processing of customer orders through meticulous recording practices Enhanced customer satisfaction by providing prompt updates on order status Improved order accuracy by implementing systematic documentation methods
Executed systematic organization and loading of delivery truck to facilitate smooth transportation
Oversaw package delivery operations, prioritizing safety and adherence to delivery protocols
Delivered effective customer assistance through active listening and problem-solving techniques
Achieved seamless processing of credit and cash transactions, resulting in improved customer satisfaction Enhanced transaction accuracy through diligent oversight and support of team operations Contributed to financial integrity by maintaining precise records and documentation
Executed scanner operations, maintaining optimal performance and adherence to quality standards
Oversaw daily operations of cash counting machines, ensuring precise counting and reporting of cash flow
Coordinated timely restocking of merchandise to support sales operations and improve store presentation
Analyzed and addressed issues promptly to ensure seamless workflow and service delivery
Achieved timely payment processing to enhance cash flow management Improved customer satisfaction through effective resolution of payment issues Enhanced operational efficiency by implementing streamlined payment workflows
Accomplishments
CPR Certified
Med Train Certified
Certification
CPR
Med Train
Timeline
Direct Care Worker
Integrated Living
06.2025 - Current
Overnight Remodel Associate
Walmart
10.2024 - 03.2025
Shift Assistance
Impact Logistics
06.2019 - 10.2021
Cashier
Dicks Sporting Goods
05.2017 - 08.2017
Cashier/Stocker
Dollar Tree
11.2015 - 11.2019
Associates of Science - Engineering Technology
Oakland Community College
Bachelor of Engineering Technology - Mechanical Engineering Technology
Central Michigan University
High School Diploma -
Benjamin Carson School of Science and Medicine