Summary
Overview
Work History
Education
Skills
Timeline
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Kenisha Petty

Courtland,MS

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Direct Care Worker

Communicare
08.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.

Machine Operator

Anderson Technologies
12.2021 - 08.2023
  • Organized pallets and secured materials with plastic wrap to prepare for movement to skids
  • Monitored and observed production line to watch for pile-ups and jams
  • Lubricated parts and performed minor maintenance to improve machine function
  • Manipulated controls to set, activate and adjust mechanisms on machinery
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste
  • Verified production orders prior to starting set-up
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.

Direct Care Worker

Communicare Mental Health Center
04.2016 - 12.2021
  • Maintained daily living standards by assisting clients with personal hygiene needs
  • Made beds, swept floors and sanitized surfaces to support activities of daily living
  • Ambulated individuals around home, public and medical locations
  • Engaged with patients and families to provide emotional support and daily living instruction
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Transported patients to medical, dental and personal care appointments
  • Reported concerns to nurse supervisor to promote optimal care
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets
  • Helped clients with personal needs from exercise to bathing and personal grooming
  • Improved resident and staff engagement through group activities.

Assistant Manager

Tobacco Superstore
06.2015 - 05.2016
  • Directed and led employees, supervising activities to drive productivity and efficiency
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
  • Enforced company policies and procedures to strengthen operational standards across departments
  • Completed inventory audits to identify losses and project demand
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Collaborated with store manager to develop strategies for achieving sales and profit goals
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand
  • Organized schedules, workflows and shift coverage to meet expected business demands
  • Produced thorough, accurate and timely reports of project activities.

Education

Associate of Arts - Psychology

Northwest Community College
Oxford, MS
12.2023

Associate of Applied Science - Office Technology

Northwest Mississippi Community College
05.2016

Certificate - Health Care Assistant

Northwest Mississippi Community College
05.2011

High School Diploma -

South Panola High School
05.2009

Skills

  • Customer Service
  • Machining and Production Standards
  • Picking and Packing
  • Material Handling
  • Community Activities
  • Behavior Redirection
  • Client Documentation
  • Ability to Lift Clients
  • CPR Certification
  • First Aid Certification
  • Team Leadership
  • Documentation and Reporting
  • Patient Care
  • Medication Administration
  • Reliability and punctuality
  • Problem Resolution
  • Staff Training
  • Administration and Reporting
  • Customer Relations

Timeline

Direct Care Worker

Communicare
08.2023 - Current

Machine Operator

Anderson Technologies
12.2021 - 08.2023

Direct Care Worker

Communicare Mental Health Center
04.2016 - 12.2021

Assistant Manager

Tobacco Superstore
06.2015 - 05.2016

Associate of Arts - Psychology

Northwest Community College

Associate of Applied Science - Office Technology

Northwest Mississippi Community College

Certificate - Health Care Assistant

Northwest Mississippi Community College

High School Diploma -

South Panola High School

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Kenisha Petty