Summary
Overview
Work History
Education
Skills
City
Street
Zip
References
Timeline
Generic

Briana White

Dry Ridge,KY

Summary

Resourceful candidate experienced in customer service. Known for being a fast learner, able to quickly comprehend and follow instructions. Possesses strong problem-solving and time management skills.

Overview

5
5
years of professional experience

Work History

MANAGER

Hansie Flip Burgers
06.2023 - Current
  • Mentored and trained new employees on company policies and procedures
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
  • Monitored team productivity and performance to support goals.

MILITARY POLICE

Army National Guard
11.2021 - Current
  • Basic training and advanced individual training
  • Military Funeral Honors

CASUAL PACKAGE HANDLER

Fedex
12.2022 - 06.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.

PHARMACIST TECHNICIAN

Total Care Pharmacy
01.2022 - 07.2022
  • Answered incoming phone calls and addressed questions from customers
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
  • Stocked, labeled and inventoried medication to keep accurate records.

CREW MEMBER

Dunkin
02.2021 - 01.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Took orders, prepared meals and collected payments
  • Kept food preparation area, equipment and utensils clean and sanitary
  • Worked front counter, drive-thru and other areas.

RETAIL

Cracker Barrel
08.2020 - 02.2021
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Approached browsing customers to initiate conversations to determine buying preferences.

CREW MEMBER

Whippy Dip
06.2019 - 12.2019
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Took orders, prepared meals and collected payments
  • Kept food preparation area, equipment and utensils clean and sanitary
  • Worked front counter and other areas.

Education

CRIMINAL JUSTICE CANDIDATE -

Northern Kentucky University
Newport, KY

HIGH SCHOOL DIPLOMA -

Grant County High School
Dry Ridge, KY

MEDICAID NURSE AID CERTIFICATE IN PRE-NURSING -

Gateway Community And Technical College
Edgewood, KY

Skills

  • Customer Experience
  • Active Listening
  • Fast and Efficient Service Worker
  • Reliable Team Worker
  • Complex Problem-Solving
  • Workflow Optimization
  • Team Collaboration
  • Problem-solving skills

City

KY

Street

Dry Ridge

Zip

41035

References

References available upon request

Timeline

MANAGER

Hansie Flip Burgers
06.2023 - Current

CASUAL PACKAGE HANDLER

Fedex
12.2022 - 06.2023

PHARMACIST TECHNICIAN

Total Care Pharmacy
01.2022 - 07.2022

MILITARY POLICE

Army National Guard
11.2021 - Current

CREW MEMBER

Dunkin
02.2021 - 01.2022

RETAIL

Cracker Barrel
08.2020 - 02.2021

CREW MEMBER

Whippy Dip
06.2019 - 12.2019

CRIMINAL JUSTICE CANDIDATE -

Northern Kentucky University

HIGH SCHOOL DIPLOMA -

Grant County High School

MEDICAID NURSE AID CERTIFICATE IN PRE-NURSING -

Gateway Community And Technical College

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Briana White