Brianda Perez
Kyle,TX
Summary
Service-minded and hardworking candidate with 7+ years of experience in the education and healthcare field. Reliable and dedicated to finding a place that will benefit from previous extensive skills and an energetic attitude.
Overview
6
6
years of professional experience
Work History
Admissions Director
ZOLLEGE
11.2020 - 04.2023
- Ensured smooth launch of new dental, medical, and coding programs
- Managed enrollment tracking across 170+ schools in 12 states
- Updated registrar, and department heads by presenting enrollment performance, and admissions agent performance via KPIs.
- Streamlined processes, achieved monthly enrollment goals, and guided 13-person team to meet their targets.
- Evaluated and improved performance of direct reports through dedicated one-on-ones, career mapping, and professional development.
- Trained admissions employees on office and administration processes
- Managed admissions department employees and office functions
Regional Team Lead
VANDELAY EDUCATION DBA ZOLLEGE
05.2017 - 11.2020
- Monitored 5 agents' team performance and provided constructive feedback to increase productivity and maintain quality standards
- Share information with students, parents, and guardians regarding admissions requirements, financial aid applications, enrollment issues, or other procedures.
- Oversaw ongoing national and state brand project launches from web design, student experience, and ad strategy through collaboration with departments
- Led and executed projects for Digital Marketing & Admissions Specialist, including revamping Facebook & GMB ad content and brand guides
- Optimized budget spending on marketing overall by re-designing and improving Google ad accounts, expired SEO strategies, website engagement, rankings, and leads
- Improved inefficient posting on social media through development of effective marketing content by researching competition and testing social media marketing tools
- Drove engagement and results with audiences and improved new standards for posting content on Instagram and Facebook by researching and developing how-to guide for posting
- Enhanced performance and engagement alongside Director and team lead by revamping Brand-A website.
Admissions Specialist
VANDELAY EDUCATION
11.2016 - 05.2017
- Performed routine tasks, such as enrolling prospective students by averaging 90 calls a day for 20+ school locations
- Increased student enrollment by providing outstanding customer service and completing routine tasks in timely fashion
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents
- Coordinated interviews with prospective students to assess academic qualifications and other criteria
Education
Registered Dental Assistant -
RDA Austin Dental Assistant School
Austin, Texas06.2014
Burnet High School
Burnet, TexasSkills
- Administrative Support
- Phone Handling
- Customer Service
- Cross-functional Team Leadership
- Organizational Effectiveness
- Effective Decision-making
- Time Management
- Communications
- Interpersonal Skills
- Workflow Processes
- Invoice Statements
- Admissions Processes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Admissions Director
ZOLLEGE
11.2020 - 04.2023
Regional Team Lead
VANDELAY EDUCATION DBA ZOLLEGE
05.2017 - 11.2020
Admissions Specialist
VANDELAY EDUCATION
11.2016 - 05.2017
Registered Dental Assistant -
RDA Austin Dental Assistant School
Burnet High School
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