Brianna Acosta
Richmond,TX
Summary
Responsible, result oriented, and friendly individual who makes customers feel welcome, listens to needs and promotes merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
6
6
years of professional experience
Work History
Retail Team Lead
New Balance Factory Store
San Marcos, TX
09.2023 - Current
- Provided exceptional customer service, resolving issues and answering inquiries to ensure a positive shopping experience.
- Developed strategies for increasing sales opportunities through effective marketing techniques such as promotions or discounts.
- Utilized POS systems to process transactions, returns/exchanges, reconciling payment totals, and preparing deposit slips for bank deposits.
- Participated in visual merchandising, creating appealing displays to attract customers.
Payroll Assistant
Lafuente Framing
Grand Prairie, TX
01.2020 - 12.2021
- Conducted regular payroll reconciliations to identify and rectify discrepancies.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
Daycare Assistant
TX Fitness
Forney, TX
09.2019 - 12.2020
- Communicated with parents about daily activities and any concerning behaviors.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Observed behavioral issues to alert parents or guardians, teach good manners, and maintain safe environment.
Bakery Associate
The Pie Shop
Forney, TX
09.2018 - 10.2019
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Provided excellent customer service to foster satisfaction and loyalty.
Education
Associate of Science - Pre Physical Therapy
Butler Community College
El Dorado, KS05.2023
Bachelor of Science - Health Sciences And Exercise And Sports Science
Texas State University
San Marcos, TXSkills
- Customer Service
- Team leadership
- Adaptable and Flexible
- Problem-solving
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Inventory Management/Product Knowledge
- Attention to Detail
Languages
Spanish
Professional
References
References available upon request.
Timeline
Retail Team Lead
New Balance Factory Store
09.2023 - Current
Payroll Assistant
Lafuente Framing
01.2020 - 12.2021
Daycare Assistant
TX Fitness
09.2019 - 12.2020
Bakery Associate
The Pie Shop
09.2018 - 10.2019
Associate of Science - Pre Physical Therapy
Butler Community College
Bachelor of Science - Health Sciences And Exercise And Sports Science
Texas State University
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