Brianna Amaral
Frontier Health
Bristol,TN
1
Certification
3
years of professional experience
Compassionate crisis counselor skilled in crisis handling, patient confidentiality, and effective communication. Committed to providing timely assistance and support to individuals in distress.
Work History
Crisis Counselor
1 Year 5 Months- Conducted assessments to determine client needs and develop appropriate care strategies.
- Educated clients on coping mechanisms and community resources available for ongoing support.
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Coordinated with local emergency responders during critical incidents, facilitating seamless collaboration between multiple parties involved in resolving crises efficiently.
Direct Care Provider
6 Months- Assisted clients with daily living activities, ensuring comfort and dignity.
- Documented client progress and communicated effectively with family members.
- Provided companionship and emotional support to enhance client quality of life.
- Adapted care techniques based on individual needs and preferences of clients.
Education
Bachelor of Science
Bachelor of Science - Human Services
- 3.5 GPA
Skills
Inbound call management
Patient confidentiality
Crisis handling
Elderly care
Documentation skills
Certification
ASIST - Applied Suicide Intervention Skills Training
Timeline
Crisis Counselor
Frontier Health
04.2025 - CurrentRead More
Direct Care Provider
Elderhaus
02.2024 - 08.2024Read More
Bachelor of Science
Read More
Lindsey Wilson College
Bachelor of Science from Human Services
Read More