Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Arzaga

Phoenix,AZ

Summary

Customer service professional with experience in order management, CRM software, and data accuracy. Skilled in resolving issues, coordinating with teams, and delivering clear customer support.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Oldcastle APG
Phoenix, Arizona
08.2021 - Current
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered calls and emails with clear, professional customer support
  • Tracked order status, backorders, and product availability to ensure timely customer updates
  • Resolved issues by coordinating with distribution and plant teams to expedite solutions
  • Processed and registered customer purchase orders, quotes, and revisions to facilitate accurate transactions
  • Collected deposits / payments

Education

GED -

IIA
Phoenix, AZ
09-2008

Skills

  • Order management
  • CRM software
  • Data management and computer proficiency
  • Problem-solving and conflict resolution
  • Time management and organization
  • Multitasking and attention to detail
  • Collaboration
  • Leadership and training development

Timeline

Customer Service Representative

Oldcastle APG
08.2021 - Current

GED -

IIA
Brianna Arzaga