Brianna Bakunowski

Work History

Walmart

06.2018 - Current

Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Helped customers locate products and checked store system for merchandise at other sites.
Tracked substitutions and informed customers of changes.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Consistently met deadlines and quality goals for accuracy and timeliness.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Worked productively with customers to meet order requirements and service expectations.

Walmart

06.2013 - 06.2017

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Collected co-payments or full payments from customers.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Walmart

03.2010 - 06.2013

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.