Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brianna Boles

Lockport,LA

Summary

Efficient professional in healthcare documentation boasts high productivity and the capability to complete tasks swiftly while maintaining accuracy. Skilled in medical coding, electronic health records management, and data analysis. Excel in organizational, communication, and problem-solving skills, ensuring seamless workflow and compliance with healthcare regulations. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
Raceland, LA
01.2021 - 03.2024
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted and balanced cashier drawers.
  • Greeted customers promptly and responded to questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Car Hopper

Sonic
Galliano, LA
08.2022 - 10.2022
  • Collaborated with team members to streamline service and reduce wait times.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Kept customer and food preparation areas clean and well-organized.
  • Assembled and served meals according to specific guest requirements.
  • Processed payments, handling cash and credit transactions with precision.
  • Took orders, prepared foods and processed payments in full-service establishment.

Deli Clerk

Rouses Market
Golden Meadow, LA
04.2022 - 07.2022
  • Responded to customer questions regarding product availability.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Maintained safe food handling practices to prevent germ spread.
  • Greeted customers in a friendly and professional manner.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Medical Billing & Coding Certification - Medical Billing & Coding

Unitech Training Academy
Lafayette, LA
11-2024

High School Diploma -

Central Lafourche High School
Raceland, LA
05-2018

Skills

  • Drawer balancing
  • Point-of-sale system
  • Multitasking and organization
  • Liquor regulations and compliance
  • Customer service
  • Dependability and reliability
  • HCPCS level II coding
  • CPT coding
  • ICD-10 proficiency
  • HIPAA compliance
  • Medical billing procedures
  • Patient account management

Certification

  • Medical Billing & Coding Certified

Timeline

Car Hopper

Sonic
08.2022 - 10.2022

Deli Clerk

Rouses Market
04.2022 - 07.2022

Cashier

Walmart
01.2021 - 03.2024

Medical Billing & Coding Certification - Medical Billing & Coding

Unitech Training Academy

High School Diploma -

Central Lafourche High School

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Brianna Boles