Brianna Bonet
Macedon,NY
Summary
Results-driven sales associate with experience in point-of-sale systems and visual merchandising. Known for providing exceptional customer service and contributing to team targets. Committed to creating a welcoming environment and enhancing overall store performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bath & Body Works
Rochester, New York
03.2021 - 10.2022
- Guided customers in product selection and fragrance profiles, enhancing their shopping experience.
- Supported customers in product selection, sizing, and styling to ensure satisfaction.
- Assisted customers in locating products to improve their shopping efficiency. find specific products, answered questions, and offered product advice.
- Welcomed customers at the store entrance to create a friendly atmosphere. and provided exceptional customer service.
- Maintained organized displays and restocked shelves to enhance store appearance.
- Accurately processed transactions using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Partnered with team members to meet sales targets and effectively address customer needs.
Sales Associate
CVS Pharmacy
Rochester, New York
11.2020 - 10.2021
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with sales team to meet and exceed group targets.
- Processed transactions accurately using point-of-sale systems.
- Maintained up-to-date knowledge of store merchandise and policies.
- Responded to incoming calls, providing accurate information about store, products, and services.
- Restocked shelves to ensure sufficient inventory levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer returns by verifying receipts and inspecting items for quality., exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
Gates Chili High School
Rochester, NY06-2020
Some College (No Degree) - Psychology
SUNY Buffalo State
Buffalo, NYSkills
- Point-of-sale systems
- Cash register operation
- Cash handling
- Product knowledge
- Merchandise management
- Store display design
- Sales strategy
- Customer engagement
- Exceptional customer service
- Customer service
- Time management
- Multi-tasking
- Attention to detail
- Adaptability to change
- Team collaboration
- Effective communication
- Conflict resolution
- Dependable team member
- POS system operation
Timeline
Sales Associate
Bath & Body Works
03.2021 - 10.2022
Sales Associate
CVS Pharmacy
11.2020 - 10.2021
High School Diploma -
Gates Chili High School
Some College (No Degree) - Psychology
SUNY Buffalo State