Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Bonilla

Staten Island,NY

Summary

Dynamic sales professional with a proven track record at Adore Me, excelling in customer service and teamwork. Recognized for consistently surpassing sales targets through effective upselling and relationship-building. Reliable and goal-oriented, I leverage strong problem-solving skills to enhance customer satisfaction and drive store performance.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

2
2
years of professional experience

Work History

Sales Associate

Adore Me
02.2025 - 10.2025
  • Assisted customers in selecting products to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to inform customer purchases.
  • Operated point-of-sale systems accurately for efficient transaction processing.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.

Cashier Team Lead

McDonald's
05.2023 - 09.2024
  • Supervised daily operations, ensuring efficient service and customer satisfaction.
  • Trained new cashiers on register procedures and customer interaction standards.
  • Implemented best practices for cash handling, reducing discrepancies in transactions.
  • Coordinated team schedules to optimize coverage during peak hours and minimize wait times.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Education

GED -

Brooklyn Studio
Brooklyn, NY
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Upselling

Timeline

Sales Associate

Adore Me
02.2025 - 10.2025

Cashier Team Lead

McDonald's
05.2023 - 09.2024

GED -

Brooklyn Studio
Brianna Bonilla