Brianna Briseno
Oakland,CA
Summary
Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher
Discount Plumbing Rooter Inc
01.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Education
Phlebotomy Certification -
CALRegional
San Mateo, CA08-2024
High School Diploma -
Aspire Golden State Prep
Oakland, CA06-2023
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Conflict resolution
- Team collaboration
Certification
- Basic Life Support (BLS) Certification - American Heart Association
- Certified Phlebotomist Technologist (CPT-I) - California Department of Public Health
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Dispatcher
Discount Plumbing Rooter Inc
01.2022 - Current
- Basic Life Support (BLS) Certification - American Heart Association
- Certified Phlebotomist Technologist (CPT-I) - California Department of Public Health
Phlebotomy Certification -
CALRegional
High School Diploma -
Aspire Golden State Prep
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