Brianna Brumfield
Albuquerque,NM
Summary
Proven leader with a track record of streamlining operations enhancing company efficiency and market share. Skilled in project management and fostering strong team dynamics, process improvement and maintaining attention to detail. Achieved significant growth by leveraging both innovative strategies and a strong work ethic.
Overview
10
10
years of professional experience
Work History
Server/Supervisor
Bucca Di Bepo
10.2022 - Current
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
- Verified data files prior to entry to maintain high data accuracy.
EA/ Bayhost
Top Golf
01.2021 - 03.2024
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Maintained a clean and welcoming environment for guests, ensuring an enjoyable experience during their visit.
- Assisted in event coordination and execution, contributing to successful functions and memorable guest experiences.
- Developed strong relationships with regular patrons, fostering loyalty and repeat visits to the venue.
- Collaborated with team members to maintain efficient operations and seamless transitions between shifts.
Project Managment
IDG Builders
02.2022 - 12.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
General Manager
Zacatecas Tacos
04.2014 - 02.2019
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Hospitality And Business Cert. - Business Administration And Management
CNM
Albuquerque, NMAssociate of Applied Science - Nursing
CNM
Albuquerque, NM12.2025
Skills
- Attention to Detail
- Project Management
- Data Mapping
- Strong Work Ethic
- Process Improvement
- Data profiling
Timeline
Server/Supervisor
Bucca Di Bepo
10.2022 - Current
Project Managment
IDG Builders
02.2022 - 12.2023
EA/ Bayhost
Top Golf
01.2021 - 03.2024
General Manager
Zacatecas Tacos
04.2014 - 02.2019
Hospitality And Business Cert. - Business Administration And Management
CNM
Associate of Applied Science - Nursing
CNM
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