Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ronaldo Roman

BOISE,ID

Summary

Detail-oriented and highly motivated individual with extensive experience in the food service industry and a passion for cybersecurity. I am seeking a position whereI can utilize my technical skills, leadership abilities, and customer service expertise to contribute to a dynamic team. Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume. Results-driven food service professional with experience in restaurant and hospitality industry. Possesses proven ability to lead teams, manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems.

Overview

1
1
Certification

Work History

Server/Supervisor

Chuck A Rama Buffet
  • Served as a server at Chuck A Rama Buffet for 6 years, providing exceptional customer service and ensuring guest satisfaction
  • Promoted to supervisor after 4 years, overseeing daily operations, training new employees, and managing a team of servers
  • Demonstrated strong leadership skills and the ability to handle high-pressure situations in a fast-paced environment.

Education

Currently studying Cybersecurity -

High School Diploma -

Capital High School
Boise, Idaho
05.2021

Skills

  • Proficient in management and leadership skills, including impact and influence, customer service, and customer focus and orientation
  • Strong communication skills and the ability to work effectively with diverse teams
  • Detail-oriented with excellent problem-solving abilities and a strong work ethic
  • Quick decision-making able to make quick decisions in high-pressure situations to effectively manage incidents and minimize their impact
  • Attention to detail to all aspects of capacity planning, from current utilization rates to projected growth, to ensure that no detail is overlooked in the planning process
  • Leadership Skills to effectively motivate and inspire team members to achieve their goals
  • Conflict Resolution and mediating disagreements within a team, fostering a positive and productive work environment

Certification

  • Impact and Influence Assessment: Proficient
  • Customer Service Assessment: Proficient
  • Customer Focus and Orientation Assessment: Proficient
  • Idaho Alcohol Server/Seller Training - 08/03/2023 through 08/03/2026

Languages

Spanish
Native or Bilingual

Timeline

Server/Supervisor

Chuck A Rama Buffet

Currently studying Cybersecurity -

High School Diploma -

Capital High School
Ronaldo Roman