Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Caudill

China Grove,NC

Summary

Experienced Patient Service Supervisor with a proven track record of 3.5 years in ensuring staff success and delivering exceptional patient care. Skilled Catering Associate with 5 years of expertise in serving hospital food, adept at taking orders, fulfilling special requests, and preparing food to provide top-notch customer service. Known for maintaining professionalism and composure while multitasking and assisting patients. Committed to consistently delivering excellence in all aspects of the role.

Overview

12
12
years of professional experience

Work History

Patient Service Supervisor

Morrison Healthcare Food Services
08.2021 - Current

• Oversaw staff operations to maintain optimal patient care standards.

• Ensured quality care by visiting patients to assess food service performance.

•Inspected finalized orders to ensure accuracy and allergy safety.

•Conducted meetings to ensure staff delivered superior care.

•Engaged with patients to identify and resolve dietary concerns.

•Collaborated with dietitians to develop optimal nutrition plans.

Catering Associate

Morrison Healthcare Food Services
05.2016 - 07.2021
  • Executed full-service food provision in hospital establishment by handling orders, meal preparation and service.
  • Monitored dietary restrictions and served guests with special needs
  • Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons
  • Provided friendly, courteous service to create memorable moments for guests
  • Took food orders from patients and families, and explained offerings
  • Cleaned and organized kitchen stations to foster efficiency

Food Service Worker

Lavells
08.2013 - 08.2015
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Prepared recipe ingredients by washing, peeling, cutting and measuring
  • Sanitized dining ware and kitchen equipment according to health code standards
  • Cooked batches of food according to standard recipes
  • Cleaned and sanitized work areas throughout hours of operation and at close of business
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items
  • Learned Cashier and Cook work tasks in order to provide skilled backup for diverse roles

Education

High School Diploma -

South Rowan High School
China Grove, NC
06.2013

Skills

  • Customer service oriented
  • Patient care
  • Strong communication skills
  • Relationship development
  • Problem resolution
  • Outgoing and energetic
  • Food tray carrying
  • Menu planning
  • Order accuracy
  • Time management
  • Food assembly
  • Employee training
  • Presentation skills
  • Decision-making
  • Team building

Timeline

Patient Service Supervisor

Morrison Healthcare Food Services
08.2021 - Current

Catering Associate

Morrison Healthcare Food Services
05.2016 - 07.2021

Food Service Worker

Lavells
08.2013 - 08.2015

High School Diploma -

South Rowan High School
Brianna Caudill