BRIANNA CLIFFORD
Marysville
Summary
Detail-oriented professional with a strong background in team collaboration and critical thinking, consistently meeting production goals while ensuring high standards of quality control. Proven ability to adapt and support team development through effective communication and multitasking. Eager to leverage skills in a new role that values reliability and workplace organization.
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
5
5
years of professional experience
Work History
Medical Receptionist, Assistant Podiatrist
Musculoskeletal Associates PLLC
Louisville, KY
10.2025 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated insurance verifications and pre-authorizations for patient treatments.
- Oversaw front desk operations, ensuring a welcoming environment for patients.
- Collaborated with medical staff to resolve patient inquiries and concerns efficiently.
- Assisted in patient examinations by preparing treatment areas and ensuring necessary equipment availability.
- Managed patient records and appointment scheduling using electronic health record (EHR) systems.
Assembly Line Production Worker
Mitchell Plastics
Charlestown, IN
07.2022 - Current
- Sealed and stacked boxes after filling with product.
- Maintained cleanliness and organization of work area throughout shift.
- Excelled at working with a team to meet daily production goals.
- Completed tasks efficiently while maintaining high standards of quality control.
- Notified supervisor of errors, differences, or irregularities in product.
- Demonstrated strong attention to detail when inspecting finished products.
- Adhered to company policies and regulations while on the job.
Coach
Prodigy Volleyball
Sellersburg, IN
11.2021 - Current
- Created and implemented new drills to increase team performance.
- Provided guidance and support to clients in overcoming obstacles and achieving success.
- Developed team-building exercises to promote unity and collaboration.
- Adapted coaching methods based on individual needs and preferences of clients.
- Established and maintained standards of athlete behavior, providing proper supervision of athletes.
- Organized team activities that promoted collaboration among members of an organization.
- Enforced discipline and sportsmanlike behavior and imposed penalties for breach of such standards by individual students.
- Developed regular practice schedule and organized practice time to provide both individual and team development.
Server
Skyline Chilli
New Albany, IN
01.2022 - 07.2022
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Used good communication skills to reduce guest dissatisfaction.
- Memorized menu to help diners make informed meal choices.
- Assisted with training of new staff members.
Education
High School Diploma -
Silver Creek High School
Sellersburg05-2022
Skills
- Attention to detail
- Workplace cleanliness
- Critical thinking
- Hand-eye coordination
- Team collaboration
- Time management
- Multitasking and organization
- Reliability and punctuality
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Payment collection
- HIPAA guidelines
- Records management
- Medical billing
ADDITIONAL INFORMATION
Hosted a volleyball camp through Silver Creek High School to teach kids about volleyball, and to help them develop skills that would help them if they were to play volleyball in future years.
Timeline
Medical Receptionist, Assistant Podiatrist
Musculoskeletal Associates PLLC
10.2025 - Current
Assembly Line Production Worker
Mitchell Plastics
07.2022 - Current
Server
Skyline Chilli
01.2022 - 07.2022
Coach
Prodigy Volleyball
11.2021 - Current
High School Diploma -
Silver Creek High School