Brianna Cornett
Loudon,TN
Summary
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Willing to take on any task to support team and help business succeed.
Overview
14
14
years of professional experience
Work History
Cook
Senior Solutions Management Group
Loudon, TN
05.2012 - 09.2016
- Prepared meals according to recipe to meet nutrition and portion specifications.
- Operated kitchen equipment safely to comply with OSHA regulations.
- Stored food in designated containers and rotated inventory to maximize freshness.
- Cleaned and maintained kitchen equipment and tools to comply with sanitation regulations.
- Accommodated special requests, substitutions or adjustments to meet dietary restrictions.
- Prepared entrees, appetizers and desserts.
- Mixed dough to make pastries, breads and desserts according to company recipes.
- Regulated temperature of cooking and heating equipment, verifying proper cooking and storage temperatures.
- Cleaned and sanitized kitchen surfaces and equipment to prevent cross-contamination in alignment with safe food handling guidelines.
- Plated and examined completed orders to verify quality and portion size.
- Cooked and plated trays of foods for events and parties.
Resident Aide
Senior Solutions Management Group
Loudon, TN
05.2012 - 09.2016
- Took and recorded residents vital signs, weight, and height.
- Assisted residents to dining area for meals.
- Encouraged residents to participate in enrichment activities.
- Assisted with toileting for residents with limited mobility, incontinence and dementia.
- Maintained confidentiality of resident's records covering identity, behavior and medical conditions.
- Delivered direct care to residents under supervision of qualified nursing staff.
- Kept residents' spaces neat, clean and professional by personally handling laundry, making beds and taking care of other needs.
- Valued and advocated resident rights and decisions while leveraging knowledge of care surrounding cognitive loss.
- Lifted residents from beds manually or assisted by mechanical lifts.
Front Desk Receptionist
Faculty Internal Medicine
Knoxville, TN
05.2026 - Current
- Managed patient scheduling and appointment coordination, ensuring efficient clinic operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Assisted with insurance verification processes to enhance billing accuracy and efficiency.
Patient Care Coordinator
The Balance and Hearing Institute
Knoxville, TN
06.2022 - 03.2026
- Delivered excellent patient experiences and direct care.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Followed document protocols to safeguard confidentiality of patient records.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Helped address client complaints through timely corrective actions and appropriate referrals.
Materials Associate
Fort Loudoun Medical Center
Lenoir City, TN
08.2018 - 06.2022
- Built excellent customer service relationships with staff, administration, buyers, and vendors
- Provide timely deliveries of supplies to departments.
- Maintained accurate counts of supplies in CSR.
- Receive and sign for deliveries.
- Make sure packages are delivered to the appropriate locations.
- Made shipping arrangements with carrier representatives to direct packages and handling.
- Prepared materials for shipping, including packing, sealing and labeling boxes.
- Resolved shortages and damages with thorough documentation and effective vendor relations.
- Used computer to generate shipping labels and interact with inventory database.
- Identified and addressed non-conformance issues with materials.
- Updated computer system with shipping and receipt activity.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Picked cases from surgery case cards and put away in appropriate surgery cabinets.
- Put in requisitions for special orders.
- Researched items and provide the information to have the item added to our system for ordering.
Sales Associate
U.S. Cellular
Lenoir City, TN
03.2018 - 04.2018
- Resolved customer concerns using strong communication and conflict management skills.
- Checked sister stores and online options to locate items for customers.
- Helped customers navigate store, complete sales and process returns.
- Maintained calm demeanor and managed issues professionally and according to company standards.
- Processed payments quickly and made accurate change to keep customer flow moving.
- Built attractive displays and merchandised products.
- Discussed promotions and special offers to customers to increase sales.
- Created great customer experiences with personalized sales support.
- Adapted to changing priorities and unexpected situations.
- Met goals consistently while working independently within team environment.
- Delivered consistent service to develop customer base.
Resident Aide
Clarity Pointe
Farragut, TN
10.2016 - 03.2018
- Supported quality of life goals by assisting with restorative activity, ambulation and range of motion.
- Delivered direct care to residents under supervision of qualified nursing staff.
- Collected vital signs for nursing staff and documented in EMR.
- Assisted with toileting for residents with limited mobility, incontinence and dementia.
- Kept residents' spaces neat, clean and professional by personally handling laundry, making beds and taking care of other needs.
- Improved residents' wellbeing by arranging and assisting with leisure activities.
Education
Associate of Applied Science - Business Management
Roane State Community College
Harriman, TN08.2026
Phlebotomy Certification - undefined
Compassionate Care
Knoxville, TN07.2018
High School Diploma - undefined
Jubilee Christian Homeschooling Academy
Loudon, TN06.2011
Skills
Social perceptiveness
Cultural awareness
Time management
Task prioritization
Analytical thinking
Timeline
Front Desk Receptionist
Faculty Internal Medicine
05.2026 - Current
Patient Care Coordinator
The Balance and Hearing Institute
06.2022 - 03.2026
Materials Associate
Fort Loudoun Medical Center
08.2018 - 06.2022
Sales Associate
U.S. Cellular
03.2018 - 04.2018
Resident Aide
Clarity Pointe
10.2016 - 03.2018
Cook
Senior Solutions Management Group
05.2012 - 09.2016
Resident Aide
Senior Solutions Management Group
05.2012 - 09.2016
High School Diploma - undefined
Jubilee Christian Homeschooling Academy
Phlebotomy Certification - undefined
Compassionate Care
Associate of Applied Science - Business Management
Roane State Community College