BRIANNA CORTIJO
The Bronx,NY
Summary
Residential living professional with strong focus on team collaboration and achieving results. Skilled in conflict resolution, crisis management, and fostering positive community environment. Reliable with adaptability to meet changing needs and priorities. Known for strong communication, leadership, and organizational skills, ensuring safe and supportive living space for residents.
Overview
7
7
years of professional experience
Work History
Residential Advisor
South Bronx Job Corps
12.2021 - Current
- Facilitated daily activities and workshops to enhance resident engagement and personal development.
- Monitored student behavior, ensuring adherence to policies and fostering a safe living environment.
- Conducted regular assessments of residents' needs, providing tailored support and resources for improvement.
- Mediated conflicts among residents, promoting positive communication and resolution strategies.
HOSPITAL POLICE CLERK
LINCOLN MEDICAL CENTER
07.2019 - 08.2019
- Provided training and support to new clerical staff on operational procedures and software use.
- Facilitated smooth operations at the front desk by courteously greeting visitors, providing assistance or direction, and answering inquiries regarding department services.
- Assist in managing medical records, maintaining confidentiality and compliance with regulatory standards.
- Implement improved filing systems for patient information, reducing retrieval time and enhancing organization.
CAMP COUNSELOR
Kips Bay Boys & Girls Club
07.2018 - 09.2018
- Facilitated daily activities and programs, ensuring engagement and safety of all campers.
- Developed and implemented creative lesson plans tailored to diverse age groups and interests.
- Mentored junior counselors, providing guidance on best practices in camper management and activity planning.
- Collaborated with staff to enhance program offerings based on camper feedback and interests.
Education
Bachelor of Science - Criminal Justice - Minor In CASAC
MONROE UNIVERSITY
The Bronx, NY06-2027
Associate of Science - CRIMINAL JUSTICE
ASA COLLEGE
New York, NY05-2021
Skills
- Motivational skills
- Crisis management
- Residential care
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
Accomplishments
Achieved the Mama Harvey Award - December 17 2024
Timeline
Residential Advisor
South Bronx Job Corps
12.2021 - Current
HOSPITAL POLICE CLERK
LINCOLN MEDICAL CENTER
07.2019 - 08.2019
CAMP COUNSELOR
Kips Bay Boys & Girls Club
07.2018 - 09.2018
Bachelor of Science - Criminal Justice - Minor In CASAC
MONROE UNIVERSITY
Associate of Science - CRIMINAL JUSTICE
ASA COLLEGE