Bri Crichlow
Rialto
Summary
Shift supervisor focused on improving customer experience and streamlining daily operations. Expertise in workflow optimization and health compliance. Track record of maintaining service standards and supporting efficient team execution.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
Ontario, California
02.2024 - Current
- Supervised daily operations, optimizing workflows to enhance customer satisfaction.
- Handled customer inquiries and resolved issues, fostering positive customer experiences.
- Ensured compliance with health and safety standards throughout workplace operations.
- Managed inventory levels and placed orders, ensuring optimal stock levels.
Barista Trainer
Starbucks
Ontario, California
10.2023 - 02.2024
- Trained new baristas on beverage preparation and customer service standards.
- Developed training materials to enhance learning and retention for staff.
- Demonstrated proper equipment use and maintenance to ensure safety and efficiency.
- Monitored performance of trainees, providing feedback and support.
Barista
Starbucks
Ontario, California
04.2023 - 02.2024
- Prepared and served a variety of coffee beverages to customers.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Engaged with customers to create a welcoming environment.
- Operated cash register and processed customer transactions accurately.
- Maintained cleanliness and organization of the workspace and equipment.
Education
Certificate of Medical Asisstant -
UEI College
Ontario, CA11-2024
High School Diploma -
Carter High School
Rialto, CA05-2020
Apparel Design
California State Polytechnic University, Pomona
Pomona, CASkills
- Inventory management
- Customer service and support
- Team leadership
- Staff training and development
- Safety standards
- Operational efficiency
- Workflow optimization
Accomplishments
- Partner of the Quarter (Barista)
- Partner of the Quarter (Shift Supervisor)
Timeline
Shift Supervisor
Starbucks
02.2024 - Current
Barista Trainer
Starbucks
10.2023 - 02.2024
Barista
Starbucks
04.2023 - 02.2024
Certificate of Medical Asisstant -
UEI College
High School Diploma -
Carter High School
Apparel Design
California State Polytechnic University, Pomona