Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Cashier

Brianna Crowder

Los Angeles,CA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cashier

Smart & Final
10.2023 - Current
  • Greet customers and provide excellent customer service
  • Scan items and collect payments
  • Process cash, check, and credit/debit card payments
  • Issue receipts, refunds, change, or tickets
  • Count money in cash drawers at the beginning and end of shifts to ensure accuracy

Lead Concierge

Stratton Amenities
11.2022 - 09.2023
  • Answered phone calls while executing great phone etiquette
  • Including transferring to designated higher up and taking: delivering messages
  • Created/coordinated staffing schedules, ensured round the clock coverage and was on-call to resolve any issues
  • Trained new hires and mentored other associates
  • Assisted Executive Director in developing and monitoring staff
  • Communicated to staff and residents resident admissions, orientations, and discharges and maintenance of resident files
  • Provided prospective residents and families with tours and community information

Center Consultant

FedEx Office
07.2021 - 09.2022
  • Efficient in operating printing, binding, graphics and copying equipment
  • Accurately processes complex orders, provide accurate pricing information and ensure all customer questions and complaints are resolved quickly to the customer's satisfaction
  • Efficient in operating a fax machine
  • Great phone Etiquette
  • Processing phone orders
  • Customer service

Security Guard

Allied Universal Security Services, Systems and So
08.2015 - 02.2021
  • Access Control at Refinery gates for inbound and outbound
  • Patrol parking lot in monitor security cameras for unusual activity
  • Complete daily activity reports
  • Provided escorts for Marathon Employees and other companies, when appropriate
  • Effectively recommended appropriate action during emergency situations

Flooring Specialist

The Home Depot
03.2017 - 09.2019
  • Explain the specifications and features of a product or service to existing or potential customers, with the goal of making a sale
  • Forecast a company's potential sales and ensure these targets are met
  • Clerical Work, including Answering phones, and filing paperwork
  • Entering data in regards to customers orders and their information
  • Faxing as well as Receiving documents

Self-employed

Self-employed
01.2016 - 03.2017
  • Maintain a safe play environment
  • Dress children and change diapers
  • Observe and monitor children's play activities
  • Sanitize toys and play equipment
  • Support children's emotional and social development, encouraging understanding of others and positive self-concepts
  • Assist in preparing food and serving meals and refreshments to children

Education

Diploma - General

Leuzinger High School
Lawndale, CA
06.2010

Skills

  • Phone Etiquette
  • Windows
  • Cash register
  • Clerical experience

Certification

  • AED Certification
  • First Aid Certification
  • CPR Certification
  • Guard Card

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Cashier

Smart & Final
10.2023 - Current

Lead Concierge

Stratton Amenities
11.2022 - 09.2023

Center Consultant

FedEx Office
07.2021 - 09.2022

Flooring Specialist

The Home Depot
03.2017 - 09.2019

Self-employed

Self-employed
01.2016 - 03.2017

Security Guard

Allied Universal Security Services, Systems and So
08.2015 - 02.2021

Diploma - General

Leuzinger High School
Brianna Crowder