Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Brianna Cruell

Fayetteville,North Carolina

Summary

Dynamic and detail-oriented professional with experience at Ross Dress For Less, recognized for enhancing department efficiency and customer satisfaction. Skilled in cash handling and conflict resolution, I excel in fast-paced environments, consistently promoting safety and teamwork while fostering a welcoming atmosphere. Committed to delivering exceptional service and achieving operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Stocker

Ross Dress For Less
06.2024 - Current
  • Ensured merchandise was stocked quickly and correctly, increasing department efficiency.
  • Maintained visual merchandising standards, contributing to improved customer navigation and satisfaction.
  • Recognized for attentiveness to safety protocols and teamwork.

Customer Service Representative

Circle K
03.2024 - 01.2025
  • Processed cash transactions accurately and efficiently, supporting smooth daily operations.
  • Recommended products tailored to customer needs, contributing to upselling and improved satisfaction.
  • Maintained cleanliness and safety standards, earning positive feedback from management.

Quality Assurance

Food Lion
11.2021 - 08.2022
  • Ensured store cleanliness and safety, reducing shrinkage by adhering to standard practice manuals.
  • Fostered a welcoming shopping environment by promoting fast, friendly, and accurate customer service.

Education

High School Diploma -

Pine Forest High School
Fayetteville, NC
07.2022

Skills

  • Conflict Resolution
  • Time management
  • Adaptability
  • Attention to detail
  • Cash handling
  • Customer service
  • Positive attitude
  • Problem-solving

Affiliations

  • Successful Online Business: Skilled in inventory sourcing, digital marketing, and e-commerce operations.
  • Community Volunteer – Help neighbors with yard work and household tasks, providing dependable support and promoting neighborhood well-being.

Languages

English, Fluent

Spanish, Basic proficiency

Accomplishments

  • Increased monthly sales by 10% on average, using data-driven pricing strategies and targeted marketing.

Certification

  • Microsoft Suite (word, excel, powerpoint, etc.)

Timeline

Stocker

Ross Dress For Less
06.2024 - Current

Customer Service Representative

Circle K
03.2024 - 01.2025

Quality Assurance

Food Lion
11.2021 - 08.2022

High School Diploma -

Pine Forest High School

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