Brianna Daniels
New Orleans,LA
Summary
Compassionate Family Support Coordinator known for high productivity and efficient task completion. Possess specialized skills in case management, crisis intervention, and community resource coordination. Excel in communication, empathy, and problem-solving to effectively meet client needs while fostering positive outcomes.
Overview
4
4
years of professional experience
Work History
Family Support Coordinator
Abc Case Management
Metairie, LA
05.2024 - Current
- Assessed family needs and developed service plans to meet those needs.
- Created individualized service plans based on each family's unique needs.
- Communicated regularly with caseworkers from other agencies involved in a client's case.
- Monitored client's progress towards established goals throughout their involvement with the program.
- Participated in multidisciplinary team meetings regarding clients' progress and treatment plan implementation.
Cashier
Circle K
Hammond, LA
02.2024 - 04.2025
- Welcomed customers, offering assistance to help find store items.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
Cashier
Roberts Fresh Market
New Orleans, LA
05.2022 - 01.2024
- Processed returned merchandise by strictly following store return and exchange procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted and balanced cashier drawers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Managed daily cash operations and maintained accurate records of all transactions.
- Created and updated financial reports on frequent basis to present information to leadership teams.
Cashier
Rouses Market
New Orleans, LA
05.2021 - 01.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Science - Human Science
Southeastern Louisiana University
Hammond, LA05-2024
High School Diploma -
Warren Easton Charter High School
New Orleans05-2020
Skills
- Case management
- Client assessment
- Service planning
- Data entry
- Customer service
- Team collaboration
Groups and Organizations
- Member of Sigma Gamma Rho Sorority Inc.
- Member of Child Life Specialist Association
Timeline
Family Support Coordinator
Abc Case Management
05.2024 - Current
Cashier
Circle K
02.2024 - 04.2025
Cashier
Roberts Fresh Market
05.2022 - 01.2024
Cashier
Rouses Market
05.2021 - 01.2022
Bachelor of Science - Human Science
Southeastern Louisiana University
High School Diploma -
Warren Easton Charter High School