Brianna Davis
La Crosse,WI
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
3
3
years of professional experience
Work History
Outside Sales Representative
Czar Marketing Group
North Carolina, United States
11.2023 - Current
- Engage with prospects to understand their needs and qualify them as potential customers.
- Conduct outbound calls or emails to generate leads.
- Scheduling appointments or meetings for sales team with qualified leads.
- Meet or exceed monthly sales goals.
- Maintained knowledge of current product offerings and pricing structures.
Customer Service Representative
Molson Coors Beverage Company
Milwaukee, Wisconsin
02.2022 - 12.2022
- Collaborating with other departments, such as sales and marketing, to address customer needs.
- Assisting with specials and events.
- Providing feedback to management on customer satisfaction and areas for improvement.
- Keeping up to date with product knowledge and industry trends.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Guest Service Representative
Discovery World
Milwaukee, Wisconsin
04.2021 - 01.2022
- Addressing guest inquiries, request, and complaints in a timely professional manner.
- Providing information about the establishment's amenities, services, and local attractions.
- Greeting guest upon arrival and providing a warm welcome.
- Collaborating with other departments such as maintenance, to ensure guest needs are met.
- Handled customer complaints professionally and efficiently.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Skills
- Networking
- Closing Techniques
- Prospecting and Cultivating
- Self-sufficient
- Phone and Email Etiquette
- Upselling strategies
- Records Management
- Analytical Thinking
- Resolution-oriented
- Team Leadership
- Tech-Savvy
- Client Relationship Development
- Documentation And Reporting
- Customer Service
- Product Knowledge
- Microsoft Office expertise
- Clerical Support
- Typing proficiency
- Multi-Task Management
- Professional telephone demeanor
- Active Listening
References
References available upon request.
Timeline
Outside Sales Representative
Czar Marketing Group
11.2023 - Current
Customer Service Representative
Molson Coors Beverage Company
02.2022 - 12.2022
Guest Service Representative
Discovery World
04.2021 - 01.2022
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