Randy Newkirk
Yakima,WA
Summary
Results-driven sales professional with a track record of exceeding targets through exceptional relationship building and customer service. Proven expertise in mentoring teams and developing tailored sales strategies to drive growth.
Overview
18
18
years of professional experience
Work History
Outside Sales Representative
Kimball Midwest
Yakima, WA
08.2024 - 03.2026
- Developed and maintained strong customer relationships to drive sales growth.
- Conducted product demonstrations and training sessions for clients to enhance understanding and usage.
- Identified market trends and customer needs to propose tailored solutions and products.
- Collaborated with cross-functional teams to streamline order processing and improve customer satisfaction.
- Managed territory accounts effectively, ensuring prompt follow-up on leads and inquiries.
- Mentored junior sales representatives, sharing best practices for effective selling techniques.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Built strong client rapport to establish diversified network of connections.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
Store Manager
Mattress Today
Yakima, WA
09.2021 - 06.2024
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff on product knowledge and sales techniques.
- Developed and implemented effective merchandising strategies to enhance product visibility.
- Analyzed sales data to drive inventory management and minimize stock discrepancies.
- Fostered strong relationships with customers, resulting in improved retention rates.
- Conducted regular performance evaluations to identify training needs and areas for improvement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Sales, Fleet, Manager
Harvest Auto
Yakima, WA
11.2007 - 05.2021
- Oversaw fleet operations, ensuring compliance with safety regulations and industry standards.
- Managed vehicle maintenance schedules, reducing downtime and optimizing resource allocation.
- Developed training programs for staff on best practices in fleet management and safety protocols.
- Implemented cost-saving initiatives through strategic procurement of vehicles and parts.
- Coordinated logistics for vehicle deliveries, enhancing efficiency in supply chain processes.
- Fostered relationships with vendors to negotiate favorable terms and maintain service quality.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Prospected for leads to build pipeline and convert to sales opportunities.
Education
High School Diploma -
Warren Highschool
San Antonio, TX05.2005
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Customer service
- Account management
- Goal oriented
- Team leadership
- Sales closing
- Relationship cultivation
- Sales presentations
- Phone and email etiquette
- Sales management
- Positive outlook
- Territory management
- High energy
- Business development
- Sales strategies
- Networking
- B2B sales
- Customer focused-service
- Client relationship development
- Approachable
- Upselling strategies
- Objection handling
- Revenue and profit maximization
- Cold calling
- Territory growth
- Entrepreneurial mindset
- Appointment setting
- Tech-Savvy
- Excellent presentation skills
- Basic math functions
- Opportunity identification
- Closing techniques
- Contract negotiation
- Enthusiastic about networking
- Territory networking
- Flexible schedule
Timeline
Outside Sales Representative
Kimball Midwest
08.2024 - 03.2026
Store Manager
Mattress Today
09.2021 - 06.2024
Sales, Fleet, Manager
Harvest Auto
11.2007 - 05.2021
High School Diploma -
Warren Highschool