DEBRA SAMSON

Coordinated bid process for customer projects, including material locating, quote preparation, and submittal processing to ensure timely project initiation.

• Provided product guidance across rebar sales, waterproofing chemicals, concrete repair, and restoration through strong building supply knowledge.
• Supported jobsite needs with specification review and application guidance, helping customers select the correct product based on availability and price through deep knowledge of miscellaneous concrete accessories and tilt wall systems since 1985.
• Managed client accounts with timely follow-ups and ongoing support.

• Cultivated strong relationships with clients in the construction sector to enhance customer loyalty.
• Managed client accounts and provided timely follow-ups to ensure client satisfaction.
• Collaborated with project managers to gather client needs and develop project specifications.
• Prepared and submitted detailed proposal packages for construction projects.

• Secured sales leads through networking groups, referral partners, and face-to-face meetings.
• Generated sales through prospecting, contract negotiation, and closing.
• Negotiated pricing and set up contracts to finalize sales agreements.
• Managed client accounts with timely follow-ups and ongoing support.
• Followed up with customers after a sale and delivery to confirm satisfaction and address issues.
• Oversaw accounts by delivering tailored solutions to meet customer needs.
• Conducted site visits to assess needs, demonstrate products, and recommend solutions for customer requirements.
• Educated customers on product features and technical details to highlight benefits.
• Applied upselling techniques to enhance revenue potential.
• Prepared and submitted detailed proposals for construction projects.
• Trained new sales staff on product knowledge and sales techniques.
• Provided technical support to existing customers regarding product usage and installation.
• Liaised with vendors to coordinate delivery schedules and support customer satisfaction.
• Generated leads each week and pursued appointment opportunities to convert prospects into new customers.
• Collaborated with project managers to clarify client needs and project specifications.

• Boosted sales by engaging potential clients and promoting product benefits. by prospecting, negotiating contracts and closing.
• Negotiated prices and set up contracts to finalize sales agreements.
• Drove sales of company products and services by meeting with customers using a strategic and organized approach.
• Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
• Handled client accounts to ensure ongoing satisfaction and service delivery., ensuring timely follow-ups and support.
• Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
• Applied upselling strategies during transactions to maximize revenue opportunities. to maximize revenue.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
• Researched potential clients, identified decision makers and developed relationships with them.
• Attended industry trade shows to promote construction services and products.
• Collaborated with other departments to complete sales transactions.
• Trained new sales staff on product knowledge and sales techniques.
• Maintained open communication with leadership to facilitate business development.
• Prepared and submitted detailed proposals for construction projects.