Brianna DeGennaro
Yaphank,New York
Summary
Highly-motivated, with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Payroll Manager/Office Manager
199 Mariner LLC.
Southampton, NY
01.2021 - 08.2022
- Completed payroll on a weekly and biweekly basis
- Managed time cards, data, and payroll for a team of 20+ employees.
- Managed financial records using QuickBooks Desktop software
- Oversaw management of accounts for company expenses, ensuring accurate financial oversight
- Reconciled bank statements, paid credit cards and other company expenses
- Managed company liability insurance and tax information on a quarterly basis
- Managed company insurance and banking
- Onboarded new employees and maintained records of employee information
- Developed distribution system for online and job site time clocks, enhancing tracking and accountability
- Generated and updated aging reports and maintained comprehensive company data records
- Received and distributed checks for clients, vendors, tenants and employees
- Created invoices and billed construction vendors for job site services
- Maintained office supplies, inventory and equipment
- Answered phones and assisted with employee requests and problem solving
Route Manager/Secretary
Nardy Pest Control
Southampton, NY
03.2016 - 10.2020
- Secured consistent revenue through client contracts
- Onboarded new clients for pest control services, establishing schedules for tick control and related services
- Cultivated strong customer relationships by delivering exceptional service during operational hours
- Executed office duties including providing client contracts, routing technicians, managing client communications, filing, and reconciling checks for daily profit reporting
Sales Representative
Bottle Hampton
Southampton, NY
07.2014 - 03.2016
- Cultivated strong customer relationships, enhancing profitability and loyalty
- Collaborated with team members to strategize effective sales approaches
- Provided exceptional customer service to resolve inquiries and issues promptly
- Participated in training sessions to improve product knowledge and sales techniques
- Developed key customer relationships to increase sales
- Created tailored sales techniques, effectively selling and upselling products to new and existing clients
- Assisted in organizing promotional events to increase brand visibility and engagement
- Answered inquiries from prospective customers regarding features of products and services offered
- Reviewed customer feedback to inform product and service enhancements
- Completed day-to-day duties accurately and efficiently
- Prioritized and organized tasks to efficiently accomplish service goals
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Identified cost-saving opportunities through analysis of operational processes by developing functional solutions to problems
Education
High School Diploma - English & Literature
High School & Some Technical School
06-2011
Skills
- Payroll administration
- QuickBooks management
- Tax & Insurance compliance
- Employee onboarding
- Banking reconciliation
- Accounts Receivable & Management
- Invoicing
- Data Entry
- Profitability optimization
- Customer-focused sales
- Effective communication
Timeline
Payroll Manager/Office Manager
199 Mariner LLC.
01.2021 - 08.2022
Route Manager/Secretary
Nardy Pest Control
03.2016 - 10.2020
Sales Representative
Bottle Hampton
07.2014 - 03.2016
High School Diploma - English & Literature
High School & Some Technical School