Brianna Duncan
Brooksville
Summary
I’ve been in the insurance industry for 5 years now open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
2026
2026
years of professional experience
2018
2018
years of post-secondary education
Work History
Sales Agent
Direct Auto & Life Insurance
Brooksville
Oct - Current
- Assisted customers with understanding insurance products and services.
- Responded to customer inquiries via phone and email effectively.
- Processed insurance applications and managed documentation accurately.
- Educated clients on policy options and coverage details clearly.
- Supported marketing efforts by promoting new insurance offerings enthusiastically.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Developed relationships with customers by providing excellent customer service.
- Resolved customer complaints promptly and effectively.
- Continuously met sales goals via strategic prospecting.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Education
Hernando High School
Brooksville, FLSkills
- Insurance product knowledge
- Application processing
- Documentation management
- Policy education
Timeline
Sales Agent
Direct Auto & Life Insurance
Oct - Current
Hernando High School