Brianna Durn
Madison
Summary
Dynamic server with extensive experience at Thirst Bar and Grill, excelling in beverage preparation and customer engagement. Proven ability to enhance guest satisfaction through effective communication and conflict resolution. Recognized for maintaining high standards of food safety and delivering prompt, attentive service in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Thirst Bar and Grill
Greenville
05.2025 - 08.2025
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Mixed cocktails and beverages following standard recipes and presentation guidelines.
Server
Uncle Mike's Food Emporium
Appleton
12.2024 - 08.2025
- Assisted in taking orders and delivering food to tables promptly.
- Supported team members during busy shifts to ensure smooth operations.
- Followed health and safety guidelines to maintain a clean work environment.
Server
Charlies Drive-In
Hortonville
09.2022 - 08.2025
- Provided friendly and efficient service to all restaurant guests in a timely and affectionate manner.
- Adapted to fast-paced settings, effectively multitasking to meet the needs of multiple guests.
Education
High School Diploma -
Fox Valley Technical College
Appleton, WI05-2024
Some College (No Degree) -
University of Wisconsin, Madison
Madison, WISkills
- Beverage preparation
- Food safety compliance
- Order accuracy
- Customer engagement
- Effective customer upselling
- Multitasking and organization
- Conflict resolution
- Time management
- Effective communication
- Active listening
Accomplishments
- High Honors Highschool
- Deans List College
Certification
- Bartender's Liscense
Affiliations
- Volunteer camp counselor for a camp serving individuals with special needs
References
References available upon request.
Timeline
Server
Thirst Bar and Grill
05.2025 - 08.2025
Server
Uncle Mike's Food Emporium
12.2024 - 08.2025
Server
Charlies Drive-In
09.2022 - 08.2025
High School Diploma -
Fox Valley Technical College
Some College (No Degree) -
University of Wisconsin, Madison
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