Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jenny Chipman

Indianapolis ,IN
Jenny Chipman

Summary

Adept at elevating guest experiences and driving revenue, as demonstrated at Buffalo Wild Wings and through successful ownership of Chipzies and The Gallery Studio Salon. Leveraged exceptional customer service and marketing strategies to significantly enhance business growth. Skilled in multitasking and relationship management, consistently prioritizing client satisfaction and team collaboration.

Overview

21
years of professional experience

Work History

Buffalo Wild Wings I

Server
12.2023 - Current

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Chipzies

Hair Salon Owner
06.2008 - Current

Job overview

  • Maintained a clean, safe, and welcoming salon environment for clients and staff members.
  • Developed a loyal clientele with exceptional communication skills and attention to detail.
  • Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
  • Increased salon revenue through effective marketing strategies and promotional campaigns.

The Gallery Studio Salon

Salon Owner/Operator/Manager
03.2019 - 08.2023

Job overview

  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Coordinated staff meetings to discuss goals, address concerns, and celebrate achievements collectively.
  • Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
  • Maintained daily, monthly, and quarterly records of costs and revenue.

Ever Dry Waterproofing

Sales Associate
01.2004 - 03.2019

Job overview

Top Sales 2 years

Managed routes developed thru statistics, and analytics by home value sales and environmental sustainability

organized teams throughout

Education

Northern Kentucky University
Newport, KY

Secondary Education from English Language And Literature
04.2007

Sullivan College of Technology And Design
Louisville, KY

Associate Of Business Administration from Paralegal Studies
05.2002

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Food Running
  • High-volume dining
  • Service prioritization
  • Sales expertise
  • Food safety understanding
  • Sales Techniques
  • Order Accuracy
  • Supply Restocking
  • Quality Control
  • Food safety practices
  • Performance Improvement
  • Suggestive Selling
  • Guest Relations Management
  • Point of sale operation
  • Relationship Management
  • Tableside Etiquette
  • Order Management
  • Beverage Preparation
  • Guest Seating
  • Table Setting
  • Ordering Procedures
  • Table setting knowledge
  • Daily specials memorization
  • Food and beverage pairings
  • Regulatory Compliance
  • Bill computation
  • Front-of-house display creation
  • Banquet Coordination
  • Wine Pairings
  • Wine pairing knowledge
  • Team Player
  • Reliable and Responsible
  • Warm and Friendly
  • Adaptable and Flexible
  • Reliability
  • Multitasking
  • Multitasking Abilities
  • High Energy and Stamina
  • Team Leadership
  • Problem-Solving
  • Cool Under Pressure
  • Excellent Communication
  • Relationship Building
  • Attention to Detail
  • Decision-Making
  • Continuous Improvement
  • Teamwork and Collaboration
  • Effective Communication
  • Time Management
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • Cleaning and sanitizing
  • Organizational Skills
  • Active Listening
  • Food and Beverage Service
  • Staff Training
  • Workflow Coordination
  • Problem-solving abilities
  • Ability to Lift 30 Pounds
  • Food Safety Standards
  • Food Preparation and Safety
  • Upselling
  • Hospitality best practices
  • Time management abilities
  • Food and Beverage Upselling
  • Upselling and Cross Selling
  • Inventory Management
  • Specials Promotion and Upselling
  • Task Prioritization
  • Analytical Thinking

Timeline

Server

Buffalo Wild Wings I
12.2023 - Current

Salon Owner/Operator/Manager

The Gallery Studio Salon
03.2019 - 08.2023

Hair Salon Owner

Chipzies
06.2008 - Current

Sales Associate

Ever Dry Waterproofing
01.2004 - 03.2019

Northern Kentucky University

Secondary Education from English Language And Literature

Sullivan College of Technology And Design

Associate Of Business Administration from Paralegal Studies
Jenny Chipman